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emgy805

24 Jun, 2019 @ 4:08pm

Program won't launch?

Hiya! So, I recently got Dimension Two and I've never been able to get it to properly launch? I'm not sure if it's because I'm using any programs that interfere with it, or maybe my computer can't handle the program.. Could someone help me?

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Originally posted by AeroRider:

Hi,
You can find some log files in the dimension two install folder, it may be like "X:\Steam\steamapps\common\Dimension Two", you can open it from Steam client. In the folder there may be some file named DimensionTwo.log or XXX.log, please send these files to our support email (panzhiyi3@gmail.com), we will analyze it, thanks.
If it is convenient, please also provide basic information of your computer, such as operating system, graphics card, CPU model.

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The author of this thread has indicated that this post answers the original topic.

AeroRider [developer] 24 Jun, 2019 @ 7:30pm

emgy805

25 Jun, 2019 @ 12:46pm

Originally posted by AeroRider:
Hi,
You can find some log files in the dimension two install folder, it may be like "X:\Steam\steamapps\common\Dimension Two", you can open it from Steam client. In the folder there may be some file named DimensionTwo.log or XXX.log, please send these files to our support email (panzhiyi3@gmail.com), we will analyze it, thanks.
If it is convenient, please also provide basic information of your computer, such as operating system, graphics card, CPU model.

Alright, thank you! :D