Before creating a thread, make sure to use the forum search tool to see if there are similar threads from the past where you can find a solution. That is the best and fastest way to resolve a problem.

If you cannot find anything, try the following standard technical solutions first.

• Run the Launcher as Admin: Right-click and run as admin
  
• Reinstall: Try to reinstall the launcher and the game
  
• Updates: Check for windows and driver updates
  
• Restart your PC
  
• Antivirus & Firewall: Your Antivirus and Firewall might be blocking the game. Try to add the launcher and the game .exe files to your exceptions list
  
• Viruses: Scan your system for potential viruses
  
• System Requirements: Double check if you meet the system requirements for the game
  
• Google: Search the error on Google. Most issues are not related to the particular game, but it could be common windows, hardware, or PC game issue.
  
• Payment & Transaction Issues: https://steamhost.cn/steamcommunity_com/app/1069640/discussions/3/3140616601471607999/

If all fails, create a thread, and we will assist you. Community members are also welcome to help each other by commenting for troubleshooting tips.

• Provide as much details as possible regarding the problem with screenshots and exact error outputs.
  
• If it is a game-related issue, attach your output log. The log is located in your game folder. You can use third-party sites to upload files and screenshots and link on Steam forums.
  
• Keep in mind that the game is still in active development/early access and some issues/bugs are expected. We are actively working on fixing them and optimizing the game better.