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DRAGON QUEST XI S: Echoes of an Elusive Age – Definitive Edition
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DRAGON QUEST XI S: Echoes of an Elusive Age – Definitive Edition

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desaix 27 Feb @ 8:00pm
Game Crashing on New System -- Am I missing something, here?
So, I used to play this game, off and on, on my old computer. It ran like a dream on that machine -- I never noticed any significant bugs or anything. Between the "original" version and the "Definitive" edition, I've put several hundred hours into the game.

But I've replaced that old computer. I went from an i7-8700k with a 3060Ti GPU and 32GB RAM to a i-9 12900k with a 4060Ti-16GB and 64GB RAM. Much better system, and every other "old" game I've tried on it has run fine.

But this game... on a fresh game (I wiped my older saves so I could start over, since it had been ages since I last played), it lets me create a character, adjust my settings, and then goes through the opening cinematics, but the moment it gets to actual gameplay it crashes. Every time.

Now, I've rebooted. Verified files. Updated drivers. Updated windows. Verified Windows through DISM and SFC/Scannow. Searched for other people with a similar problem, and found that 'solution' that involved deleting the folders in your "My Game" saved files from the Documents folder. Multiple attempts through all of these (well, most of these, as there were no more driver or windows updates to update) potential fixes.

And I'm still getting crashes the moment gameplay starts.

What am I missing, here? Why can't I get this game (which was working perfectly fine on my old system) to work?
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Showing 1-15 of 23 comments
Terrorize Exercise 27 Feb @ 8:11pm 
Square likes putting games in like 3 different directories on your pc. %appdata%, documents, program files ect. Make sure you squash every trace of your old configs from the previous pc as with this game it can cause big instabilities.

I have a 9700f "still an 8 core" with 16gig ram and a 2070 super and play the game at 4k 60fps with very very rare frame drops soo I can't see a reason why you should have problems especially since you aren't using those unstable 13th and 14th gen cpus.
#1
LordKaiserX0 28 Feb @ 10:36am 
Also try to use RevoUninstaller and see if it works better.
#2
rwright064 28 Feb @ 7:02pm 
nope. I have a high end system. Still crashes and locks up. I have posted about this before. New computer. Someone told me to update. EVERYTHING is updated. done dying in lava after game locks up. done dying from getting owned by lvl 1 baddies after game locks up. done starting after crashing and being told that my objective is to build a "flame." and not showing any other OF THE 6 FLAMES I HAD ALREADY BUILT. I had kept playing in hopes that they would fix the lock ups. nope. Game is definitely NOT worth it. Not sure how it got so many good reviews. PROBABLY paid reviewers. I tried. ok. yes. the concept is good, but for two days solid updating computer having the game lock up or dump on me. i am through. WHY DON'T YOU ACTUALLY WAIT UNTIL THE GAME IS ACTUALLY PLAYABLE BEFORE RELEASING IT.
#3
LordKaiserX0 28 Feb @ 7:10pm 
Does this game uses the .NET runtimes or the C++ runtimes? maybe those can help. I don't think it uses the Direct X runtimes but you can install those too.
#4
desaix 28 Feb @ 7:35pm 
Originally posted by rwright064:
nope. I have a high end system. Still crashes and locks up. I have posted about this before. New computer. Someone told me to update. EVERYTHING is updated. done dying in lava after game locks up. done dying from getting owned by lvl 1 baddies after game locks up. done starting after crashing and being told that my objective is to build a "flame." and not showing any other OF THE 6 FLAMES I HAD ALREADY BUILT. I had kept playing in hopes that they would fix the lock ups. nope. Game is definitely NOT worth it. Not sure how it got so many good reviews. PROBABLY paid reviewers. I tried. ok. yes. the concept is good, but for two days solid updating computer having the game lock up or dump on me. i am through. WHY DON'T YOU ACTUALLY WAIT UNTIL THE GAME IS ACTUALLY PLAYABLE BEFORE RELEASING IT.

This is a bit of a rant, here, and I cannot go along with it. I don't think any of the positive reviews are from "paid reviewers." It was as bug-free as any large game can be, running smoothly on my old system, when I first got it. No "lockups", no crashing, nothing wrong with the flames, etc.
Quite playable, and worth the price (though I was a little frustrated with having to buy the game for a second time just to get the Definitive Edition content). I do not blame the devs for releasing this game at all, because it worked just fine when it was new.

That's WHY I want to try and get it working on my new system. I really enjoyed playing it. I thought maybe there was a setting, somewhere, I needed to change to make it work on my newer system. Maybe something like installing some framework software (like those .NET and C++ runtimes mentioned in another comment), though I haven't figured out what I'm missing, yet.
Last edited by desaix; 28 Feb @ 10:24pm
#5
andreasaspenberg575 1 Mar @ 5:53am 
do you by chance have windows 11? windows 11 is unsupported for this game. only windows 10 is supported. though it does work in windows 8.1 as well.
#6
desaix 1 Mar @ 8:56am 
Using Windows 10, for now. I will be upgrading before the end of the year (part of why I did this upgrade was to build a computer that COULD upgrade to Win11), but I haven't, yet.
#7
andreasaspenberg575 1 Mar @ 9:28am 
ok, i am certainly out of ideas. except for one. upload your dxdiag data here for me to take a look at it. maybe there is information there that can help.
#8
desaix 1 Mar @ 12:27pm 
Originally posted by andreasaspenberg575:
ok, i am certainly out of ideas. except for one. upload your dxdiag data here for me to take a look at it. maybe there is information there that can help.

I don't have anywhere to host the file, Steam doesn't allow direct file attachments without that, and it's too large to post the whole text, but here's the system information section (with machine name and id redacted for security reasons). If you need something more, let me know.

------------------
System Information
------------------
Time of this report: 3/1/2025, 15:10:29

Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z790 S WIFI DDR4
BIOS: F1 (type: UEFI)
Processor: 12th Gen Intel(R) Core(TM) i9-12900K (24 CPUs), ~3.2GHz
Memory: 65536MB RAM
Available OS Memory: 65298MB RAM
Page File: 10514MB used, 64511MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.5438 64bit Unicode
#9
andreasaspenberg575 1 Mar @ 12:52pm 
could be your ram, as some games fails to run if the ram is too high. you could try to remove a few ram sticks, so that you have only 32 gigabytes.
#10
desaix 1 Mar @ 6:16pm 
Originally posted by andreasaspenberg575:
could be your ram, as some games fails to run if the ram is too high. you could try to remove a few ram sticks, so that you have only 32 gigabytes.

Unfortunately, this is a Work/Play computer, and I need that much RAM for the "work" part of it (I've got some RAM-heavy GIS software and databases I need to keep running). Removing and replacing RAM sticks every time i play the game is just completely impractical.
#11
LordKaiserX0 2 Mar @ 11:32am 
I don't think it's the RAM, this game is not that old. BTW what about other games? Do they run well?
#12
desaix 2 Mar @ 1:56pm 
Originally posted by LordKaiserX0:
I don't think it's the RAM, this game is not that old. BTW what about other games? Do they run well?

Every other game I've tried has run well, better than it has before. That includes GPU-intensive games like Cyberpunk, Starfield, and Hogwarts Legacy, CPU and RAM-intensive games like Crusader Kings III and Galactic Civilizations, as well as much lower resource games like Stardew Valley and Sid Meier's Pirates!, silly sims like Barista Simulator, DOSBox classics like Starflight 2 and a number of Sierra games, a variety of indie RPG-Maker games, etc.

This is the first game I've encountered on this system that has given me problems I could not solve, myself.
Last edited by desaix; 2 Mar @ 1:59pm
#13
desaix 2 Mar @ 3:22pm 
And I THINK I figured it out. My old system only had one SSD; this one has three. I'd been installing it in my second SSD whenever I tried uninstall-reinstalling it. I reinstalled it on my boot drive, this time, and suddenly got it working again.

Thanks to everyone for trying to help. I sincerely appreciate it.
#14
andreasaspenberg575 2 Mar @ 3:30pm 
i am not very experienced with SSD based systems. only 2 of my pcs have SSDs, while the rest is HDD only. and none of them have more than one SSD either.
#15
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Date Posted: 27 Feb @ 8:00pm
Posts: 23

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