Changing character glitch :: Animaze Bugs and Troubleshooting

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🌟Kio

14 Aug, 2023 @ 7:32am

Changing character glitch

When i try to change character its not leting me do it. and the same thing when im tring to log in account. Tried reinstall app didn't worked i tried 6 times.

Last edited by 🌟Kio; 14 Aug, 2023 @ 7:36am

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devops [developer] 15 Aug, 2023 @ 12:16am

Here is what we need in order to be able to help (via email)
https://www.animaze.us/faq/tech/gatherlogs

Could be something as trivial as time and time zone being set imprecise/incorrectly on your PC (you can let Windows auto-set that using internet time servers, and restart Animaze), or it could be something else related to internet connectivity, like your firewall blocking the Animaze app from going online (if that is the case, odds are until you unblock it, no matter how many times you reinstall the firewall would still block it).
Logs should tell us exactly what's what.

Last edited by devops; 15 Aug, 2023 @ 12:25am

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Animaze > Bugs and Troubleshooting > Topic Details

Date Posted: 14 Aug, 2023 @ 7:32am

Posts: 1