i've been experiencing some game crashes. going to the Support link for the game through steam says you can email support@ghostlore.sg, which i did, which allegedly that address doesn't exist because my email couldn't be delivered.

so i'll just copy/paste what i tried to email to the alleged support

hello
so i've been playing this game for a long time, i have over 300 hrs clocked. with the 1.1 update i've been playing a bunch lately with no issues. randomly now, any time i start the game it just instantly crashes.

it'll crash without any errors or anything, it just freezes my computer. i've tried loading different characters (to see if it was a corrupted character file or something) but it doesn't matter. i've tried just staying in the menu and looking through the configuration and it will still crash.
after about 10 seconds the game will freeze and my computer becomes unresponsive. my keyboard will not work and the mouse doesn't seem to work.

most times the screen will just go green and the audio glitches out and repeats a note continuously, however there have been times where the game will freeze but the game is still up on the screen. its frozen but there, and the mouse cursor will glitch out with like black squares which will randomly change from time to time.

every time i need to hard restart the computer. i've verified the files through steam, i've reinstalled the game through steam, nothing it seems that i can do works or does anything.

no idea what could have caused such an issue or what could fix it. very annoying.