Infested Planet

Infested Planet

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jnpoint 13 Jul, 2018 @ 5:03am
The game crashes every second hour
I haven't had the game for long time, but in skirmish it crashes every second hour. That is not often, but it is annoying.
Originally posted by RocketBear:
Please see my reply to your original thread. It's in the support forum.

I'd like to help, but I can't do that if you don't send me crash info.

I'm going to merge both of the the topics, since they're about a single issue.
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RocketBear  [developer] 14 Jul, 2018 @ 9:25am 
Sorry about the problem.

Are there crash logs? They'd be in C:\Users\<YOUR USER NAME>\AppData\Local\Rocket Bear Games\Infested Planet

If you can find any, send them to support@rocketbeargames.com
jnpoint 14 Jul, 2018 @ 1:24pm 
BUG
The game keep crashing when playing skirmish - am I alone on this one? And is fixing the game done?
The author of this thread has indicated that this post answers the original topic.
RocketBear  [developer] 14 Jul, 2018 @ 1:50pm 
Please see my reply to your original thread. It's in the support forum.

I'd like to help, but I can't do that if you don't send me crash info.

I'm going to merge both of the the topics, since they're about a single issue.
Last edited by RocketBear; 14 Jul, 2018 @ 1:52pm
jnpoint 14 Jul, 2018 @ 2:05pm 
I'll send you the log, next time it crashes
RocketBear  [developer] 14 Jul, 2018 @ 2:09pm 
There should be a bunch already, from all the past crashes.
jnpoint 14 Jul, 2018 @ 2:24pm 
I can't find that logs. In my C drive I can find User>my name> but not AppData. Does it matter that my steam games are downloaded to D drive?
RocketBear  [developer] 14 Jul, 2018 @ 2:31pm 
Originally posted by jnpoint:
I can't find that logs. In my C drive I can find User>my name> but not AppData. Does it matter that my steam games are downloaded to D drive?

The folder might be hidden on your PC. It doesn't matter where Steam is - the game makes a different folder for player data.

Try entering %LOCALAPPDATA% into the windows explorer path bar.
Last edited by RocketBear; 14 Jul, 2018 @ 2:31pm
jnpoint 14 Jul, 2018 @ 2:35pm 
That worked, but I only found this:
ame Version 1.12.1
The current GMT date/time is: Fri Jul 13 22:23:37 2018

System RAM: 8126
Starting Initialization
CSoundManager::InitOpenAL: ALC_MONO_SOURCES = 255, m_maxSources = 253
InitAudio Success
Initialized OpenGL with resolution: 2560 x 1440
Window size: 2560 x 1440
InitOpenGL Success
Icon OK
InitManagers Success
Initialization Completed
CRecLoadGameState: Starting loader thread.
CRecLoadGameState: DLC1 loaded.
CRecLoadGameState: DLC2 loaded.

CRecLoadGameState: Loader thread complete.
Generating Level Seed: 1531520634
Generating Campaign Map: 5b4928fb
Saved 'profile1_dc_auto1.lua' with name '<AUTOSAVE 1>'
Generating Campaign Map: 5b492919
Saved 'profile1_dc_auto2.lua' with name '<AUTOSAVE 2>'
1 x PlaceCapPoint(0)
0 x PlaceCapPoint(1)
0 x PlaceCapPoint(2)
1 x PlaceCapPoint(3)
0 x PlaceCapPoint(4)
0 x PlaceCapPoint(5)
Saved 'profile1_dc_auto3.lua' with name '<AUTOSAVE 3>'
1 x PlaceCapPoint(0)
0 x PlaceCapPoint(1)
0 x PlaceCapPoint(2)
0 x PlaceCapPoint(3)
0 x PlaceCapPoint(4)
0 x PlaceCapPoint(5)
Saved 'profile1_dc_auto1.lua' with name '<AUTOSAVE 1>'
1 x PlaceCapPoint(0)
0 x PlaceCapPoint(1)
0 x PlaceCapPoint(2)
0 x PlaceCapPoint(3)
0 x PlaceCapPoint(4)
0 x PlaceCapPoint(5)
Saved 'profile1_dc_auto2.lua' with name '<AUTOSAVE 2>'
1 x PlaceCapPoint(0)
0 x PlaceCapPoint(1)
0 x PlaceCapPoint(2)
0 x PlaceCapPoint(3)
0 x PlaceCapPoint(4)
0 x PlaceCapPoint(5)
Saved 'profile1_dc_auto3.lua' with name '<AUTOSAVE 3>'
1 x PlaceCapPoint(0)
0 x PlaceCapPoint(1)
0 x PlaceCapPoint(2)
1 x PlaceCapPoint(3)
0 x PlaceCapPoint(4)
0 x PlaceCapPoint(5)
Saved 'profile1_dc_auto1.lua' with name '<AUTOSAVE 1>'
Saved 'profile1_dc_save7.lua' with name 'campaign ny'
jnpoint 14 Jul, 2018 @ 2:36pm 
and this:
<?xml version="1.0"?>

-<Preferences>

<perfFullscreen>true</perfFullscreen>

<perfWidth>2560</perfWidth>

<perfHeight>1440</perfHeight>

<sound>true</sound>

<musicVolume>0.168482</musicVolume>

<effectsVolume>0.166264</effectsVolume>

<worldDetail>1</worldDetail>

<particlesDetail>1.000000</particlesDetail>

<splatterDetail>1.000000</splatterDetail>

<uiScaleK>0.000000</uiScaleK>

<threadCount>4</threadCount>

<cursor>true</cursor>

<logging>true</logging>


-<toggles>

<CompatibilityMode>false</CompatibilityMode>

<DoubleClickAttackMove>false</DoubleClickAttackMove>

<DrawShadows>true</DrawShadows>

<HideIdleNotices>false</HideIdleNotices>

<MouseGrab>true</MouseGrab>

<NoShake>false</NoShake>

<OnlineAccess>true</OnlineAccess>

<ReduceAnnouncements>false</ReduceAnnouncements>

<UseEntityShaders>true</UseEntityShaders>

<VSync>true</VSync>

</toggles>

<lastProfile>profile1.xml</lastProfile>

</Preferences>
RocketBear  [developer] 14 Jul, 2018 @ 2:38pm 
Hrm. That's odd. Any crash caused by the game itself should result in a crash dump file being created.

Sometimes if the game crashes due to driver errors, there isn't a crash log.

I would try to update all of your drivers. Video and audio drivers are the key here. Chances are if the game is crashing for you and nobody else, it's something PC-specific.

Also, I'm assuming that other games aren't crashing? If your PC is overheating, that could easily cause crashes.
Last edited by RocketBear; 14 Jul, 2018 @ 2:38pm
jnpoint 14 Jul, 2018 @ 2:41pm 
Right now it is the only game that crashes, but I also only play 4 or 5 different games these days. My PC is new so the drivers should be ok, I think?
jnpoint 14 Jul, 2018 @ 2:43pm 
Do not make a big deal out of this, it is annoying but most of the time I have no problems
RocketBear  [developer] 14 Jul, 2018 @ 2:43pm 
Originally posted by jnpoint:
Right now it is the only game that crashes, but I also only play 4 or 5 different games these days. My PC is new so the drivers should be ok, I think?

I'd still update them. Drivers that come with a new computer could still be a few months old.
RocketBear  [developer] 14 Jul, 2018 @ 2:46pm 
Originally posted by jnpoint:
Do not make a big deal out of this, it is annoying but most of the time I have no problems

Crashing in the middle of a mission is still very annoying, especially if you lose progress.

Sorry that I can't be more helpful. Without a crash log I can only guess what could be happening. Most of the time it's video drivers - Intel video cards specifically are the devil.
jnpoint 14 Jul, 2018 @ 2:49pm 
Well, I do have a GeForce GTX 1070 graphic card, but it has the latest driver.
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