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Bes

5 May @ 1:25am

Game won't launch (Windows 11)

help I can't launch the game at all, I tried everything. The game freezes at the start up and then crashes back to desktop everytime

1. I ran the game with compatibility mode for Win 7/8. (doesn't work)
2. I ran the game as administrator (doesn't work)
3. I renamed StartLogo.swf (doesn't work)
4. I verified the game cache (doesn't work)

any tips or help please would be appreciated ! 🙏

Last edited by Bes; 5 May @ 1:27am

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Originally posted by alexyas:

I have found the solution for my case. I have a gaming laptop that has 2 video accelerators.
The main problem is that gaming laptops have two video accelerators: the video card itself and the integrated processor graphics. In some models, the processor graphics are used for applications by default for some reason. This causes a conflict in the launcher. What to do: Go to the NVDIA settings (or other graphics settings that are relevant to you). Select the "Manage 3D settings" option. In the drop-down menu, change the preferred processor to a high-performance one. Voila, the launcher has detected your video card and the game starts normally.

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Showing 1-3 of 3 comments

alexyas

4 Jul @ 1:22am

The same issue . Please say how to fix

The author of this thread has indicated that this post answers the original topic.

alexyas

30 Jul @ 10:24am

Bes

2 Aug @ 6:03am

Originally posted by alexyas:
I have found the solution for my case. I have a gaming laptop that has 2 video accelerators.
The main problem is that gaming laptops have two video accelerators: the video card itself and the integrated processor graphics. In some models, the processor graphics are used for applications by default for some reason. This causes a conflict in the launcher. What to do: Go to the NVDIA settings (or other graphics settings that are relevant to you). Select the "Manage 3D settings" option. In the drop-down menu, change the preferred processor to a high-performance one. Voila, the launcher has detected your video card and the game starts normally.

OMG IT WORKEDDD TYSM !