Scale is wrong. Unable to fix or play game. :: Prison Architect Technical Issues

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RJenkos

7 Feb, 2023 @ 8:00am

Scale is wrong. Unable to fix or play game.

The launcher shows normally. Once the game loads the game is at least 2x bigger than the window. Only about 1/2 of the game fits in the available window. The game worked fine the last time I played it. Nothing has changed with my computer or setup. Also unable to interact at all with the game window.

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Originally posted by EnigmaticRose4:

Have reported this to the devs and they are looking into a hotfix. We'll keep you informed here.

In the meantime you can either use safe mode or delete all settings, then Graphics -> Filtering -> Off

EDIT: HOTFIX CONFIRMED - Should be live tomorrow, Thursday at the latest. Depends on how fast the platforms approve it.

To Delete Settings:
Navigate in file explorer to where your save game files are, usually something like:
C:\Users\%username%\AppData\Local\Introversion\PrisonArchitect
In this folder there will be a file called settings.txt
There are 2 ways to fix:
Delete the settings.txt file.
This may mean other settings will be reverted to default and you wont be able to check what the previous settings were.
OR
2. Rename the settings.txt file to something else, which will still allow the new settings file to be generated but will keep the old file for reference just in case.

And HOTFIX IS LIVE: https://steamhost.cn/steamcommunity_com/app/233450/eventcomments/3770111882044824064/

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Showing 1-15 of 44 comments

JustBringIt has Prison Architect

28 Jan, 2023 @ 11:14am

Doesnt work properly (resolution/scaling)

When its set to start in fullscreen mode I get a window half the size of the screen

When i increase the resolution manually, if it doesn't crash then the mouse pointer clicks in a different place to where the mouse pointer is. its a nightmare

anyone found any solution to this issue? I was looking at coming back to this after a while and maybe getting some DLCs but I'm not playing it on half a screen

nachtmann

28 Jan, 2023 @ 12:30pm

Yeah my mouse pointer is definitely clicking in a different place, like to the lower left of the actual cursor. And a bunch of the graphics are messed up in the launch screen to create a new prison.

Glandarion has Prison Architect

7 Feb, 2023 @ 6:12am

Bug Jungle pack

When starting the game my screen is TOO BIG. i just see a part of the screen son i cant do anything

Mrs.Taker

7 Feb, 2023 @ 6:27am

same here

Mrs.Taker

7 Feb, 2023 @ 6:31am

it does it in full screen, border less full screen, and windowed!

FyreByrd6985 has Prison Architect

7 Feb, 2023 @ 6:44am

glad im not the only one. new updated bugged it the hell out. no matter what resolution or mode, its like the game is super zoomed in

kargakedisi has Prison Architect

7 Feb, 2023 @ 6:46am

Same :(

Zink

7 Feb, 2023 @ 7:07am

same, how do i fix

andyco04

7 Feb, 2023 @ 7:08am

Display

Sine today's update the game will not display properly on my monitor. I can only see the bottom left hand section of what would normally shown. The game is not playable because all controls on the upper left, upper/lower right of the screen are not in view and I cannot zoom out full, scroll up or right.