Distance

Distance

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Dear Devs, add age rating before Nov 15th
Dear Devs,
I noticed your game does not have an age rating on the steam store.
Starting on November 15, 2024 Steam will no longer display games to customers in Germany if the game is missing a valid age rating.

Would be a shame if people missed out on this game.
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Showing 1-15 of 22 comments
Californ1a 9 Nov, 2024 @ 8:04am 
They already know. Valve sent out a partner email and it's been mentioned in Distance's Discord server a couple times.

https://steamhost.cn/news/group/4145017/view/4183351393029705362

https://partner.steamgames.com/doc/gettingstarted/contentsurvey/germany
Sephyrias 24 Nov, 2024 @ 9:51pm 
Originally posted by Californ1a:
They already know. Valve sent out a partner email and it's been mentioned in Distance's Discord server a couple times.
It's been almost 3 weeks. The German shop page is gone.
Tribow 26 Nov, 2024 @ 12:08pm 
The page should come back once the age rating gets added.
Californ1a 6 Dec, 2024 @ 12:55am 
Some German friends have said that the store page appears to be back now.
Sephyrias 6 Dec, 2024 @ 12:18pm 
Yes, the shop page had been restored around the 29th November, in time for the black friday Steam sale.
Nugorra 8 Dec, 2024 @ 8:22am 
The page had been restored, but you can only buy the soundtrack.
If you try to buy the game, you still get the message "Not available in your country"
Sephyrias 31 Dec, 2024 @ 1:15pm 
Originally posted by Nugorra:
If you try to buy the game, you still get the message "Not available in your country"
Yes, I also found out about it. I can see the shop page again, but still can't buy the game for anyone.
Still can't buy it :/
Mia 7 Jan @ 12:13pm 
The game is affected by a bug that prevents purchase and showing the wrong price in the cart. The normal price is listed as 20,99€ but as soon as I put it in my cart the game shows 7,37€ instead and is not purchasable. Therefor Steam is blocking the purchase of your game with a game and not acknowleging it despite you fulfilling all requirements. The bug was already reported in November to the Support but they did not even understand it, later on a bug report was created in the steam beta bug report forum but also no change.

So far the only way to make the game purchasable again is you contacting Steam. So far we got a few devs to do that and their games are normally purchasable again, yet Steam fails to fix the bug, essentially negatively impacting sales for especially smaller studios/devs.
Jordan is aware of the Germany issue, and said he submitted everything Steam asked for. He said he'll look into it, but that may take some time.

2:59:27 to 3:02:00 in the recent community DAC stream from Dec 28th.
Last edited by Californ1a; 7 Jan @ 6:14pm
Mia 7 Jan @ 10:23pm 
Originally posted by Californ1a:
Jordan is aware of the Germany issue, and said he submitted everything Steam asked for. He said he'll look into it, but that may take some time.

2:59:27 to 3:02:00 in the recent community DAC stream from Dec 28th.
Ah I see, thank you! If needed I can provide some information on the store-bug that we have observed and also what seems to be the cause of it.
Muffix 13 Jan @ 11:48am 
Here[imgur.com] are some screenshots of what it looks like in the German Steam store. The store page is available and I can add the game to the cart. However, the wrong price is displayed and I cannot check out. It says the game was unavailable in my country.
Valve support is terrible :|

Still not fixed.
@R+5 1 Feb @ 11:08pm 
Originally posted by Brother Johnsn:
Valve support is terrible :|

Still not fixed.

imo, german regulations and their approach relative to free speech are worse. issues like this (and worse), will continue to happen as long as no one makes the gov change them, and remove most of those that dont really help solve the issues they claim, but do limit what people can (and should be able to) choose to do: people that really want to access banned or censored content will always find illegal ways to get it (no matter if its actually something bad or not), and will create more issues along the way (similar to what happens with "recreative substances" and p0rn).

i think germany still holds the record for censoring more games than anyone else. i know it sucks to not be able to find the game, but it will suck more if those regulations and those pushing them remain. hope the game becomes available again for germany, but without changes in regulations, this stuff will keep happening. just my opinion.
Last edited by @R+5; 1 Feb @ 11:12pm
Originally posted by @R+5:
Originally posted by Brother Johnsn:
Valve support is terrible :|

Still not fixed.

imo, german regulations and their approach relative to free speech are worse. issues like this (and worse), will continue to happen as long as no one makes the gov change them, and remove most of those that dont really help solve the issues they claim, but do limit what people can (and should be able to) choose to do: people that really want to access banned or censored content will always find illegal ways to get it (no matter if its actually something bad or not), and will create more issues along the way (similar to what happens with "recreative substances" and p0rn).

i think germany still holds the record for censoring more games than anyone else. i know it sucks to not be able to find the game, but it will suck more if those regulations and those pushing them remain. hope the game becomes available again for germany, but without changes in regulations, this stuff will keep happening. just my opinion.

Some A$$hole in Erfurth ran Amok over 20 Years ago.
Because he had a copy of Counterstrike (the guy had no Internet Connection) and the first Final Fantasy movie at home so it was the fault of "killer-Games" as they called it then.

The woman mainly responsible for the heavy censoreship in Videogames now runs the EU.
We call her Von den Laien over here, a Laie means someone who has no specialist knowledge or completed specialist training in a particular field, wich is every office she ever held after she was our health minister, wasn' good as health minister either but she was a medical researcher before she sold her soul.
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Date Posted: 9 Nov, 2024 @ 7:57am
Posts: 22