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this issue we are having now just started last tuesday so it hasn't been months. the devs do know about it and are working on it. so there is no false impression.
i have been cleaning up the forums merging like topics.
i do apologize for the inconveience at this time, and if you can just have a little patients the fix for the invalid name issue will come.
If you have not already done so, DO NOT ASCEND AT THIS TIME and you will be able to keep playing till a fix comes out and then you will be able to ascend with no problem.
For those of you who have just downloaded the game, I apologize for the inconvenience at this time, but rest assured there is a fix in the works and we will keep you updated as to when the game will be working properly so you will be able to enjoy it as so many others have and are. Look forward to seeing new names in the maps.
Again, apologies all around for the inconvenience to everyone!