Jon Shafer's At the Gates

Jon Shafer's At the Gates

Jon Shafer  [developer] 24 Jan, 2019 @ 9:52am
Crash on launch with Turkish OS - FIXED
If the game is crashing for you and you're running a Turkish language OS please try uninstalling the game, deleting all files in the installation directory, and re-installing. If this doesn't work please post here and we'll dig into the issue further.

- Jon
Last edited by Jon Shafer; 22 Feb, 2019 @ 7:49am
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Showing 1-15 of 25 comments
Ruzen 25 Jan, 2019 @ 6:58am 
Really sorry to hear this :csdmeh:
Jon Shafer  [developer] 25 Jan, 2019 @ 8:38am 
If anyone here is technical and able and interested in helping us fix this issue out please email contact@conifergames.com and we'll try to get this figured out.

- Jon
Last edited by Jon Shafer; 25 Jan, 2019 @ 8:43am
onuryrr 25 Jan, 2019 @ 11:39am 
Not only in OS; it crashes in Turkish Windows as well.

I've changed the system language to English, and now I can play it without any problems. My Turkish fellows who want to play this game before it is permanently fixed can give it a shot.
erdobelli 25 Jan, 2019 @ 2:14pm 
Asked for a refund as you suggested. I was looking forward to play the game over the weekend. I will keep it in the wishlist though.
@Onuryyr: are u sure about that dostum? My pc is running on windows 10 with English (US) selected as the language setting and the game fails to start giving me an error about settings.xml file.
Kobracan 26 Jan, 2019 @ 3:27am 
I don't know what the problem is but Turkish language has two letter "I"s: one with a dot (i) and one without (ı). This causes problems with a lot of software (with uppercase/lowercase conversion of filenames for example). It's just a guess but it's something you may want to look into.
waryorx 26 Jan, 2019 @ 8:08am 
pathfinder kingmaker also had this problem maybe you guys look it to their way of fixing and in the mean time i am refunding and waitng for update
onuryrr 27 Jan, 2019 @ 6:23am 
@erdobell I've done this on my OS and it harbiden works now. I'm sorry to hear that this fix doesn't work on Windows. I'd never tried it yet but I thought it would work as well :/
FalconerHG 27 Jan, 2019 @ 7:18am 
Originally posted by onuryrr:
Not only in OS; it crashes in Turkish Windows as well.

I've changed the system language to English, and now I can play it without any problems. My Turkish fellows who want to play this game before it is permanently fixed can give it a shot.
OS = Operating System, can be Windows, ,iOS, Linux, Android, the software that runs your washing machine. :)
onuryrr 27 Jan, 2019 @ 8:11am 
Oh my... I mistook it for iOS.
Jon Shafer  [developer] 28 Jan, 2019 @ 9:53am 
Originally posted by Kobracan:
I don't know what the problem is but Turkish language has two letter "I"s: one with a dot (i) and one without (ı). This causes problems with a lot of software (with uppercase/lowercase conversion of filenames for example). It's just a guess but it's something you may want to look into.

This appears to be the answer. Sorry guys, I had no idea this could ever possibly be an issue. This is our #1 priority right now and we'll have a fix up as soon as possible.

I was able to reproduce the crash by installing Turkish on my computer, but was able to play the game when I switched back to English. I know this doesn't seem to be working for everyone, but it's possibly something to try in the meantime.

- Jon
Last edited by Jon Shafer; 28 Jan, 2019 @ 9:54am
RedFETT 28 Jan, 2019 @ 12:40pm 
Originally posted by Jon Shafer:
Originally posted by Kobracan:
I don't know what the problem is but Turkish language has two letter "I"s: one with a dot (i) and one without (ı). This causes problems with a lot of software (with uppercase/lowercase conversion of filenames for example). It's just a guess but it's something you may want to look into.

This appears to be the answer. Sorry guys, I had no idea this could ever possibly be an issue. This is our #1 priority right now and we'll have a fix up as soon as possible.

I was able to reproduce the crash by installing Turkish on my computer, but was able to play the game when I switched back to English. I know this doesn't seem to be working for everyone, but it's possibly something to try in the meantime.

- Jon


I switched English but doesn t work. So what can i do now!?
Jon Shafer  [developer] 28 Jan, 2019 @ 12:46pm 
We're working on a fix now and it's currently our #1 priority. If you want though you can request a refund now and come back to the game in a week or two when we'll definitely have it fixed.

- Jon
RedFETT 29 Jan, 2019 @ 4:47am 
Originally posted by Jon Shafer:
We're working on a fix now and it's currently our #1 priority. If you want though you can request a refund now and come back to the game in a week or two when we'll definitely have it fixed.

- Jon


I am so sorry to refund.
lyravega 30 Jan, 2019 @ 9:07am 
İngilizceye geçiş oyunu çalıştırmaya yardımcı olmuyorsa, oyunu "Program Dosyaları" dizini altındaysa başka bir yere kurmayı deneyin.

If switching to English isn't helping with the issue, try installing the game to another folder than "Program Dosyaları".
RedFETT 7 Feb, 2019 @ 2:22am 
Originally posted by lyravega:
İngilizceye geçiş oyunu çalıştırmaya yardımcı olmuyorsa, oyunu "Program Dosyaları" dizini altındaysa başka bir yere kurmayı deneyin.

If switching to English isn't helping with the issue, try installing the game to another folder than "Program Dosyaları".
Kesin bir bilgi olursa yeniden alabilirim oyunu da işte olmazsa diye cekiniyorum.
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