Jon Shafer's At the Gates

Jon Shafer's At the Gates

Zavixo 10 Feb, 2019 @ 2:28pm
Game crashes on launch even on unstable
Bought the game yesterday and downloaded it. Haven't been able to play or even load up the game once. I'm not using a turkish language on my OS and I have tried running the unstable version of the game. Nothing has worked.

I thought this bug was supposed to be fixed? Is this a new problem? I don't seem to fit the criteria for why it was crazhing in the past, am I missing something?
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Showing 1-8 of 8 comments
ozyks 11 Feb, 2019 @ 12:54am 
Try deleting "settings" folder from games main folder whenever u want to enter game. It doesnt matter it crashed or proper exit. Just erase it every time.
athelasloraiel 12 Feb, 2019 @ 1:09am 
MINE WORKS ON SEVERAL PCs and OS versions of windows (7,8,10)
Zavixo 13 Feb, 2019 @ 2:28pm 
Originally posted by ozyks:
Try deleting "settings" folder from games main folder whenever u want to enter game. It doesnt matter it crashed or proper exit. Just erase it every time.

Is that the only way to fix this issue? I saw they were working on the problem because of an OS language issue but that doesnt seem to be why my game is crashing
Jon Shafer  [developer] 19 Feb, 2019 @ 6:50am 
Hey Zavixo, can you email the contents of the Logs folder inside your game installation folder to contact@conifergames.com? Definitely sounds strange, and hopefully the logs will be able to shed some light on what's up.

- Jon
Zavixo 19 Feb, 2019 @ 8:45am 
Sure thing, give me a few mins and ill send it out.
Zavixo 19 Feb, 2019 @ 10:12am 
So I went into the Logs folder, and all thats in there is a game folder whichi is empty.

Originally posted by Jon Shafer:
Hey Zavixo, can you email the contents of the Logs folder inside your game installation folder to contact@conifergames.com? Definitely sounds strange, and hopefully the logs will be able to shed some light on what's up.

- Jon

So I went into the Logs folder, and all thats in there is a game folder which is empty. Ive got a screen shot of the crash screen if you'd like me to send that
Jon Shafer  [developer] 21 Feb, 2019 @ 1:48am 
Yes, please do. Also, after capturing the screenshot so try uninstalling the game and deleting everything that was in the folder (in case you haven't already). It's possible there's something weird going on with the folders.

- Jon
Zavixo 5 Mar, 2019 @ 4:33pm 
I sent it info to the email, haven't heard anything back, and still can't access the game. Tried running in various modes and uninstalling multiple times. I still get the crash screen. Sorry, but I think I'm going to have to try and get a refund for the time being and come back at a later date.
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Showing 1-8 of 8 comments
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