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Take On Mars > Troubleshooting > Topic Details
[HKG]BBQ 23 Feb, 2019 @ 9:58pm
Take On Mars Won't Launch on Windows 10
When i launch in any possible way, it just pop up a white screen and lasts for few second and then disappear. I work pretty well on Windows 7 but not on WIndows 10

specs:
gtx1070
ryzen 2600x
16gb 3200mhz

Yes !!! i have tried every single way in this trobleshooting topic
https://steamhost.cn/steamcommunity_com/app/244030/discussions/0/154642901283546556/


here's my error.log
---------------------------------------------
Log C:\Program Files (x86)\Steam\userdata\XXXXXXXX\244030\local\error.log started at 24.02. 13:48:45

Loading config '$profile:ccsettings.xml'
----------------------------------------------------
filesystem.log
---------------------------------------------
Log C:\Program Files (x86)\Steam\userdata\XXXXXXXX\244030\local\filesystem.log started at 24.02. 13:48:45

13:48:45:0008 R .\ccsettings.xml
13:48:45:0008 W C:\Program Files (x86)\Steam\userdata\XXXXXXXX\244030\local\ccsettings.xml
13:48:45:0009 R C:\Program Files (x86)\Steam\userdata\XXXXXXX\244030\local\ccsettings.xml
13:48:45:0010 R mars_locations.pak
13:48:45:0012 R mars_data.pak
----------------------------------------------------------------------------
Last edited by [HKG]BBQ; 23 Feb, 2019 @ 10:35pm
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Showing 1-7 of 7 comments
Mr. Monochrome [Hood Certified] 24 Feb, 2019 @ 9:16am 
Please look carefully at the following steps in the troubleshooting guide:

Step 1 - For checking if you have any mods or addons enabled and how to remove them.

Step 2-4 - For setting compatability mode in Windows 10. Users of Windows 10 have been able to play the game after using steps 2-4.

Step 9 - These are the logs you need to post. The filesystem.log is not one of the logs that can/will provide further information on why the game crashed. Also the logs you posted above don't show any errors or issues with the game.

While I'm not calling you a liar, I've helped countless others running Windows 10 get the game running by following Steps 2-4. It sounds to me like you didn't follow the steps properly or you missed a step.
Last edited by Mr. Monochrome [Hood Certified]; 24 Feb, 2019 @ 9:17am
#1
[HKG]BBQ 25 Feb, 2019 @ 5:27am 
um..... i did step 2-4 accordingly many times and still doesnt work at all. A white window just pop up and vanish after seconds
#2
Mr. Monochrome [Hood Certified] 25 Feb, 2019 @ 6:37am 
Originally posted by HKGBBQ:
um..... i did step 2-4 accordingly many times and still doesnt work at all. A white window just pop up and vanish after seconds

Have you subscribe to any mods or addons from the workshop? See Step 1.

What do the other logs say if anything? Crash.log and Console.log See Step 9.

Do you have any information in the Event Viewer for Windows 10 that might state what crashed or didn't load properly?

Checked, updated or downgraded your video card drivers?

Have Directx 9.0c redist installed? Visual C++ 2005 to 2017? .Net Framework? XNA Framework?
Last edited by Mr. Monochrome [Hood Certified]; 25 Feb, 2019 @ 6:41am
#3
Mr. Monochrome [Hood Certified] 25 Feb, 2019 @ 6:54am 
Originally posted by HKGBBQ:
um..... i did step 2-4 accordingly many times and still doesnt work at all. A white window just pop up and vanish after seconds

I did some digging and found this:

https://steamhost.cn/steamcommunity_com/app/244030/discussions/0/46476691323008383/

Which mentions hitting the play button, getting a white screen and then crashing to the desktop. This is the Step to follow in relation to that issue...

Step 14. If your game crashes or won't start with the following error:

ERROR : Device error : 88760868
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ERROR : Device error : 88760868 Crashes:
https://steamhost.cn/steamcommunity_com/app/244030/discussions/0/412448158141837311/
https://steamhost.cn/steamcommunity_com/app/244030/discussions/0/666826703619195624/
|
|
Try uninstalling/reinstalling, or updating your video card drivers.
#4
sfrtv4 19 Jun, 2019 @ 8:07am 
same here
#5
Mr. Monochrome [Hood Certified] 3 Jul, 2019 @ 5:03pm 
Originally posted by HKGBBQ:
um..... i did step 2-4 accordingly many times and still doesnt work at all. A white window just pop up and vanish after seconds

Originally posted by 5fa4we:
same here


Have you subscribe to any mods or addons from the workshop? See Step 1.

What do the other logs say if anything? Crash.log and Console.log See Step 9.

Do you have any information in the Event Viewer for Windows 10 that might state what crashed or didn't load properly?

Checked, updated or downgraded your video card drivers?

Have Directx 9.0c redist installed? Visual C++ 2005 to 2017? .Net Framework? XNA Framework?

Steps found here:
https://steamhost.cn/steamcommunity_com/app/244030/discussions/0/154642901283546556/
Last edited by Mr. Monochrome [Hood Certified]; 3 Jul, 2019 @ 5:05pm
#6
[HKG]BBQ 28 Feb, 2020 @ 8:33am 
Hey Mr. Monochrome. Just want you to know that i figured out what's wrong,
There are 2 possibilities.

1.Take on mars should be installed on the same drive
Steam installed on C drive, then take on mars should be installed on C drive either.

2. Close XMP profile or make sure you overclock at a fully stable clocks and frequency.

Cheer! https://i.imgur.com/W7HHryt.png
Last edited by [HKG]BBQ; 28 Feb, 2020 @ 8:56am
#7
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Take On Mars > Troubleshooting > Topic Details
Date Posted: 23 Feb, 2019 @ 9:58pm
Posts: 7

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