INFRA
Andi 1 Oct, 2017 @ 2:51pm
Crashing when loading a new area
I'm playing through this game again in order to obtain all of the achievements, however, I've experienced several crashes, always while loading a new area. Has anyone else had this problem? I've already lowed the resolution but that didn't help, it keeps crashing periodically.
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Showing 1-15 of 19 comments
Oskutin  [developer] 1 Oct, 2017 @ 2:57pm 
Bohreromir 1 Oct, 2017 @ 2:59pm 
Game crashed for me on nearly every load of a new lvl. If I restarted infra and went to the area loading the next one it worked. Bit strange, but playable
Andi 2 Oct, 2017 @ 12:32am 
I finished with that nightmare puzzle at the end and it crashed on the way to the helicopter pad. Then I had to that nightmare puzzle over again.
Oskutin  [developer] 2 Oct, 2017 @ 12:41am 
Final maps shouldn't be heavy resource wise, so i'm now curious about the potential cause of the crash.
Andi 2 Oct, 2017 @ 12:44am 
I have no idea. It happens intermittently, not every time. I would say about every 3 or 4 loads.
Oskutin  [developer] 2 Oct, 2017 @ 12:46am 
Have minidump (.mdmp) files?
Andi 2 Oct, 2017 @ 12:48am 
I have 10 of them, 3 say "crash"
flárátt ljós  [developer] 3 Oct, 2017 @ 6:40am 
I've pushed out a patch for the crash issues. Please let me know if it helps.
Andi 3 Oct, 2017 @ 12:23pm 
Will do.
Andi 4 Oct, 2017 @ 2:04pm 
Hate to say this but it still crashes. Not as much but it still crashes.
flárátt ljós  [developer] 4 Oct, 2017 @ 2:07pm 
Is it only on specific level changes? Which ones? How much RAM do you have installed on your computer?

Does setting the "memory available" setting from the INFRA video options to "low" stop the crashes?
Andi 4 Oct, 2017 @ 2:23pm 
It seems to happen only in part 3, specifically, the main part of the city and Turnip Hill.

I have 12gb of RAM on my computer with a NVIDIA GTX 1060. If I set the graphics to a lower setting, it does seem to help, however, one time I had the graphics setting on medium and it crash... while trying to enter Turnip Hill. That was the only time.
bioxid 5 Oct, 2017 @ 3:29pm 
i have the same problem.
it crashed once in the mines,
once in the castle, right after i ve picked up the button.
then once when i got out of the blue glowing cave. now it keeps crashing each time i try to move to the next area after the boat.
im on my 4th attempt now.

strangely, sometimes, eventhough i crash, the save has been made
the button is not a loading screen, but an autosave, i guess. still saved thoug.

24gb ram, gtx 980
flárátt ljós  [developer] 6 Oct, 2017 @ 5:11am 
Are there any .mdmp crash dump files in the game folder? If so, please send them to me at aleksi@loisteinteractive.com. You can find them by right-clicking INFRA on Steam, selecting "Properties", "Local Files" and "Browse Local Files...".
bioxid 6 Oct, 2017 @ 6:44am 
files with a name beginning with infra_assert? yes, a few ones.

if those are the files you re interrested in, ill send them
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