Subnautica

Subnautica

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Depry_cheeto 17 Oct, 2023 @ 5:27am
Subnautica crashes with a unity popup
Im having this problem with Subnautica that after i join a world, after even less then a minute my game freezes, i get a unity popup and then my game just crashes and sometimes taking discord with it. please help me since i really want to continue playing this game.
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Showing 1-10 of 10 comments
Ignis 17 Oct, 2023 @ 7:46am 
Share your log file, check the troubleshooting guide.
Depry_cheeto 18 Oct, 2023 @ 12:14pm 
Originally posted by Ignis:
Share your log file, check the troubleshooting guide.
hello, sorry for the late reply.
wich file am i supposed to share in the logs? or do i just share all of the files in logs?
Ignis 18 Oct, 2023 @ 4:11pm 
The log file named "Player.log" is a file created by Unity the game engine when you launch the game. It might have something about the crash.
Depry_cheeto 22 Oct, 2023 @ 10:06am 
Originally posted by Ignis:
The log file named "Player.log" is a file created by Unity the game engine when you launch the game. It might have something about the crash.
im looking through the files and cant find any log named ''player.log''
what i did is: opened file explorer > this pc > Local Disk (C:) > program files (x86) > steam > logs.
there is nothing named ''player.log'' and the only thing i can find with ''p'' on the beginning is ''parental.log''
Ignis 23 Oct, 2023 @ 2:28pm 
The location is in the troubleshooting guide.
Depry_cheeto 24 Oct, 2023 @ 10:32am 
i dont know how or if im able to share a file on here and i was not able to find anything on the forums. my file was more than 18000 characters long and i couldnt paste the text here so i put it in a pastebin! hope this helps you with what you need

https://pastebin.com/CQyKpHTp
Ignis 24 Oct, 2023 @ 1:44pm 
Alright thank you!

0x00007FFF7C24C6E0 (d3d11) CreateDirect3D11SurfaceFromDXGISurface
You have the crash in direct 3d. It happens when you don't have enough VRAM, when you have an overcloaked graphic card or when you have a driver problem.

I also notice you're playing the "Legacy" build, but this crash probably will happen in the current version, it's still worth to try if you have the crash in the current update.

Your graphic card is low on the memory side though, only 1GB.
Depry_cheeto 24 Oct, 2023 @ 2:09pm 
Originally posted by Ignis:
Alright thank you!

0x00007FFF7C24C6E0 (d3d11) CreateDirect3D11SurfaceFromDXGISurface
You have the crash in direct 3d. It happens when you don't have enough VRAM, when you have an overcloaked graphic card or when you have a driver problem.

I also notice you're playing the "Legacy" build, but this crash probably will happen in the current version, it's still worth to try if you have the crash in the current update.

Your graphic card is low on the memory side though, only 1GB.

alright! thank you for letting me know
i was playing the legacy build for the ''nitrox mod'' but ill try it on the current build but i think i had the same problem. but i at least know the problem now so thank you very much for helping me!
grzegorz77 24 Oct, 2023 @ 6:03pm 
Originally posted by Depry_cheeto:
Originally posted by Ignis:
Alright thank you!

0x00007FFF7C24C6E0 (d3d11) CreateDirect3D11SurfaceFromDXGISurface
You have the crash in direct 3d. It happens when you don't have enough VRAM, when you have an overcloaked graphic card or when you have a driver problem.

I also notice you're playing the "Legacy" build, but this crash probably will happen in the current version, it's still worth to try if you have the crash in the current update.

Your graphic card is low on the memory side though, only 1GB.

alright! thank you for letting me know
i was playing the legacy build for the ''nitrox mod'' but ill try it on the current build but i think i had the same problem. but i at least know the problem now so thank you very much for helping me!


You probably have the opportunity to replace your graphic card with another used one with more memory and probably significantly more powerful for very little money.
Maybe even a friend would give you a better card for free. It really should be a very small expense.
I have the same thing game is nt from steam and I have a laptop that I cannot replace gpu and can't buy a new pc what should I do
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