Hello. Go to Steam\steamapps\common\FaceRig and get the VP.log from there. Then, get the dxdiag file: press Windows + R, type in dxdiag, click OK then on Save All Information. Send both these files by mail to info[@]facerig[.]com so I can take a look at what's going on.

Mention this Steam thread in your mail so I'll know to whom the files belog.

it don't start!?