Hello,

Please send us the following files via email at info[@]facerig[.]com so we can investigate this issue :
-The VP.log (found at <steam folder>\steamapps\common\FaceRig\VP.log NOTE: this file gets overwritten each time you start FaceRig, so if you already restarted after the crash, there is no need to do this, as it won't be the log from the crash).
-The dxdiag file: press windows-key+R, type in dxdiag, enter and wait for it to finish. Then save all and copy the contents of that new file in a .txt file.