The texture atlas should be .png, so that is good. Perhaps the textures are too large and that is why they don't appear in FaceRig, or perhaps they are not copied in the correct folder. Can you send me the model by mail to info[@]facerig[.]com so I can take a look at it?

Mention this Steam thread in your mail so I know to whom the model belongs.

I ended up getting it figured out. I had the texture atlas rearranged so it could fit on a smaller canvas and that fixed it. Thanks though