Crashes on loading splashscreen :: FaceRig Bugs & Troubleshooting

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FaceRig > Bugs & Troubleshooting > Topic Details

Pigeon

28 Dec, 2020 @ 7:41am

Crashes on loading splashscreen

So I just got facerig and when I hit launch on the launcher, it loads for about 3 seconds then hangs and closes after about 6 seconds.

Changed around many of the options to try get it working(Note it worked sometimes before I got the 2d module but now it doesn't work at all).

Will provide some docs down below.

Not sure how to get the logs for this though.

Event Viewer Error Application error Event ID 1000 (100)

Faulting application name: FaceRig.exe, version: 0.0.0.0, time stamp: 0x5d88a3fa Faulting module name: ntdll.dll, version: 10.0.18362.1171, time stamp: 0xe94aeef6 Exception code: 0xc0000005 Fault offset: 0x0005b373 Faulting process ID: 0x6ea0 Faulting application start time: 0x01d6dd2e7c4d93a9 Faulting application path: F:\Steam\steamapps\common\FaceRig\Bin\FaceRig.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report ID: 6e2c2ab0-0496-4180-8e71-f0a8c0a222ff Faulting package full name: Faulting package-relative application ID:

Event Viewer Information Windows Error Reporting Event ID 1000 None

Fault bucket 1186286232262637051, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: FaceRig.exe P2: 0.0.0.0 P3: 5d88a3fa P4: GTII-OSD.dll P5: 2.0.6.1 P6: 5ecf6ad6 P7: c0000005 P8: 0000e4a3 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER59FD.tmp.WERInternalMetadata.xml These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_FaceRig.exe_bf78f49b4c67449e8ffb571b7660c2b01d46435f_9944c073_daa1d8fe-9b76-44bf-b575-b7a7e0ced08c Analysis symbol: Rechecking for solution: 0 Report Id: c3363767-dd9b-411e-a5ec-6be84c96d59a Report Status: 268435456 Hashed bucket: 546332b51149fc1a6076890b03f375fb Cab Guid: 0

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david_animaze [developer] 7 Jan, 2021 @ 8:43am

I'll need the VP.log of FaceRig. You'll find the VP.log in Steam\steamapps\common\FaceRig. Send it by mail to info[@]facerig[.]com with a mention of this Steam thread so I know to whom it belongs.

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FaceRig > Bugs & Troubleshooting > Topic Details

Date Posted: 28 Dec, 2020 @ 7:41am

Posts: 1