ERROR: Requested api(1) not found :: FaceRig Bugs & Troubleshooting

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Golden

18 Aug, 2021 @ 12:49am

ERROR: Requested api(1) not found

I cannot run this app, please help me

ERROR: in file Src\VPFrameWork.cpp at line 164 in function cVPFrameWork::Init: ERROR: Requested api(1) not found. Found (0) instead.ERROR_EXIT: Program execution suspended SymInit: Symbol-SearchPath: 'D:\PROGRAM FILES\STEAMLIBRARY\STEAMAPPS\COMMON\FACERIG\BIN\;.;D:\Program Files\SteamLibrary\steamapps\common\FaceRig;D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin;C:\Windows;C:\Windows\system32;', symOptions: 210, UserName: 'Golden' DbgHelpPath: 'C:\Windows\SYSTEM32\DbgHelp.dll' DbgHelpVersion: '6.2.0' OS-Version: 6.2.9200 () 0x100-0x1 ---CallStack--- 7A82F254 (EngineDll10): (filename not available): public: int __thiscall StackWalker::ShowCallstack(void *,struct _CONTEXT const *,int (__stdcall*)(void *,unsigned __int64,void *,unsigned long,unsigned long *,void *),void *) 7A67E180 (EngineDll10): (filename not available): public: static void __cdecl cDebugSystem::SendToLogRaiseException(int,char const *,...) 00BC3708 (FaceRig): (filename not available): (function-name not available) 00AC324B (FaceRig): (filename not available): (function-name not available) 00AB1DB7 (FaceRig): (filename not available): (function-name not available) 00C3D562 (FaceRig): (filename not available): (function-name not available) 75A7FA29 (KERNEL32): (filename not available): BaseThreadInitThunk 77397A7E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath 77397A4E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath ---ExtraInfo--- PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\FaceRig.exe', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\ntdll.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\KERNEL32.DLL', SymType: '-exported-' PDB: 'C:\Windows\System32\KERNELBASE.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\apphelp.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\AcLayers.DLL', SymType: '-exported-' PDB: 'C:\Windows\System32\msvcrt.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\USER32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\win32u.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\GDI32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\gdi32full.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\msvcp_win.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\ucrtbase.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\SHELL32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\SHLWAPI.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\OLEAUT32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\combase.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\RPCRT4.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\SETUPAPI.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\cfgmgr32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\bcrypt.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MPR.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\sfc.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\WINSPOOL.DRV', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\sfc_os.DLL', SymType: '-exported-' PDB: 'C:\Windows\System32\IMM32.DLL', SymType: '-exported-' PDB: 'C:\Windows\System32\COMDLG32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\shcore.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\ADVAPI32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\sechost.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\ole32.dll', SymType: '-exported-' PDB: 'C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_c0da534e38c01f4d\COMCTL32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\CRYPT32.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\WS2_32.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\SoundTouch.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVCR120.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVCP120.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\portaudio_x86.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MF.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MFPlat.DLL', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\turbojpeg.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\PROPSYS.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MFReadWrite.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\d3dx11_43.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\dxgi.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\LeapC.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\d3d11.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\d3d9.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\libcurl.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\OPENGL32.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\WINMM.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\ulsTracker.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\opencv_core249.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\WLDAP32.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\opencv_highgui249.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\opencv_imgproc249.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\opencv_objdetect249.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\steam_api.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\AVIFIL32.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\CoherentUI.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\DWrite.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\QUARTZ.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\EngineDll10.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\WINTRUST.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\ImageLib10.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\MkModelLib10.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\CommonDll10.dll', SymType: '-exported-' PDB: 'C:\Windows\System32\PSAPI.DLL', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\d3dx9_43.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\kernel.appcore.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\windows.storage.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\dwmapi.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\GLU32.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\SSLEAY32MD.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVCP140.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\LIBEAY32MD.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\VCRUNTIME140.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVCR100.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVFW32.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\AVICAP32.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSACM32.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\DINPUT8.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\X3DAudio1_7.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\MSVCP100.dll', SymType: '-exported-' PDB: 'C:\Windows\SYSTEM32\VERSION.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\ShaderLib10.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\TextureConverter.dll', SymType: '-exported-' PDB: 'D:\Program Files\SteamLibrary\steamapps\common\FaceRig\Bin\SoundLib10.dll', SymType: '-exported-'

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david_animaze [developer] 25 Aug, 2021 @ 7:32am

Hello! Please send me the VP.log of FaceRig. You'll find it in Steam\steamapps\common\FaceRig. Get the dxdiag as well and send that one too. To get the dxdiag press Windows + R, type in dxdiag, click OK then on Save All Information.

Send both these logs by mail to info[@]facerig[.]com so I can investigate them. Mention this Steam thread in your mail so I'll know to whom they belong.

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FaceRig > Bugs & Troubleshooting > Topic Details

Date Posted: 18 Aug, 2021 @ 12:49am

Posts: 1