facerig crash when i start a game :: FaceRig Bugs & Troubleshooting

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UceRuna

24 Jun, 2021 @ 2:15pm

facerig crash when i start a game

STACK DUMP saved in
C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin\FaceRig_stack_2021-06-24_23-13-23.dmp

EXCEPTION: Access violation while 'reading from' address 0x5b4 at address 0x5318a913
SegGs=0x2b SegFs=0x53 SegEs=0x2b SegDs=0x2b
Edi=0x195bcee0 Esi=0x233e2590 Ebx=0x232eb0e0
Edx=0x23c3ef1c Ecx=0x530 Eax=0x54133cac
Ebp=0x23c3ee38 Eip=0x5318a913 SegCs=0x23
EFlags=0x10206 Esp=0x23c3ee38 SegSs=0x2b
Dr0=0x0 Dr1=0x0 Dr2=0x0
Dr3=0x0 Dr7=0x0 Dr7=0x0

SymInit: Symbol-SearchPath: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\FACERIG\BIN\;.;C:\Program Files (x86)\Steam\steamapps\common\FaceRig;C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin;C:\WINDOWS;C:\WINDOWS\system32;', symOptions: 210, UserName: 'pablo'
DbgHelpPath: 'C:\WINDOWS\SYSTEM32\dbghelp.dll'
DbgHelpVersion: '6.2.0'
OS-Version: 6.2.9200 () 0x100-0x1

---CallStack---
5318A913 (EngineDll10): (filename not available): public: void __thiscall cRenderCamera::GetRotation(struct m3x3 &)const
00100577 (FaceRig): (filename not available): (function-name not available)
0010ADE2 (FaceRig): (filename not available): (function-name not available)
0010A4F8 (FaceRig): (filename not available): (function-name not available)
000FE78D (FaceRig): (filename not available): (function-name not available)
000FD082 (FaceRig): (filename not available): (function-name not available)
0025E7AB (FaceRig): (filename not available): (function-name not available)
527AC556 (MSVCR100): (filename not available): _endthreadex
527AC600 (MSVCR100): (filename not available): _endthreadex
75A5FA29 (KERNEL32): (filename not available): BaseThreadInitThunk
77077A9E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath
77077A6E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

I has used facerig with Dark Souls 3 a lot of times, but today i buy a second screen, and when i try to start Dark Souls 3 with Facerig, crash with this messege all the times

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Showing 1-3 of 3 comments

david_animaze [developer] 28 Jun, 2021 @ 8:51am

Hello! Could it be that you have two GPUs on your PC? I'm not sure that adding a second screen should be cause for a crash.

Send me the VP.log of FaceRig from Steam\steamapps\common\FaceRig by mail to info[@]facerig[.]com (make sure that you take the log right after FaceRig has crashed!).

Then, get the dxdiag file: press Windows + R, type in dxdiag, click OK then on Save All Information. Send this file to the same email address I typed above and mention this Steam thread in your mail so I'll know to whom the files belong.

UceRuna

5 Jul, 2021 @ 1:10pm

I sent the mail with the archives. How long does it usually take to respond? to check the answer (Sorry for my bad english)

david_animaze [developer] 6 Jul, 2021 @ 4:36am

Originally posted by Ucer:
I sent the mail with the archives. How long does it usually take to respond? to check the answer (Sorry for my bad english)

Hi there! Just replied to your mail now with some instructions. Let me know how it goes.

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Showing 1-3 of 3 comments

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FaceRig > Bugs & Troubleshooting > Topic Details

Date Posted: 24 Jun, 2021 @ 2:15pm

Posts: 3