i bought facerig and installed it no problem, but when i tried to boot it up it came up with a loading screen then turned into a black box. the weird thing is is that when i hovered my cursor over the black box i could click on stuff, so i clicked and it took me to a screen where it said: 'creating model cache, loading may take a while' but half way through loading it froze, i have tried to validate game cache but that didn't do anything. i tried to boot it with the bypass launcher option and it said this:

STACK DUMP saved in
C:\SteamLibrary\steamapps\common\FaceRig\Bin\FaceRig_stack_2021-07-09_16-38-15.dmp

EXCEPTION: Illegal instruction exception (EXCEPTION_ILLEGAL_INSTRUCTION) at adress 0x69a5e093

SymInit: Symbol-SearchPath: 'C:\STEAMLIBRARY\STEAMAPPS\COMMON\FACERIG\BIN\;.;C:\SteamLibrary\steamapps\common\FaceRig;C:\SteamLibrary\steamapps\common\FaceRig\Bin;C:\WINDOWS;C:\WINDOWS\system32;', symOptions: 210, UserName: 'Aston's Gaming PC'
DbgHelpPath: 'C:\WINDOWS\SYSTEM32\DbgHelp.dll'
DbgHelpVersion: '6.2.0'
OS-Version: 6.2.9200 () 0x100-0x1

---CallStack---
69A5E093 (d3d9): (filename not available): (function-name not available)
69AF37E5 (d3d9): (filename not available): Ordinal23
69AF368B (d3d9): (filename not available): Ordinal23
7C8B6E5C (gameoverlayrenderer): (filename not available): OverlayHookD3D3
79327A53 (EngineDll10): (filename not available): public: virtual int __thiscall cRenderDX9::Flip(void)
7922916E (EngineDll10): (filename not available): int __cdecl LoadInMemoryTexture(char const *,void *,int)
7932A5E7 (EngineDll10): (filename not available): public: virtual void __thiscall cRenderDX9::AllocateResources(void)
79252ABF (EngineDll10): (filename not available): public: void __thiscall cRenderInterface::AllocateResources(int)
792530CE (EngineDll10): (filename not available): public: int __thiscall cRenderInterface::CreateRender(struct HWND__ *,struct tRenderCfg &)
79253132 (EngineDll10): (filename not available): public: int __thiscall cRenderInterface::CreateRender(struct HWND__ *)
00F936A4 (FaceRig): (filename not available): (function-name not available)
00E9324B (FaceRig): (filename not available): (function-name not available)
00E81DB7 (FaceRig): (filename not available): (function-name not available)
0100D562 (FaceRig): (filename not available): (function-name not available)
7771FA29 (KERNEL32): (filename not available): BaseThreadInitThunk
77D47A7E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath
77D47A4E (ntdll): (filename not available): RtlGetAppContainerNamedObjectPath

i am not sure what to do so help would be appreciated as this program seems to look great and i want to use it.