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FaceRig > Bugs & Troubleshooting > Topic Details
TTV RavenPrncess 26 May, 2021 @ 8:52am
FaceRig Error Code, Won't Launch
I have just bought a webcam called a AVerMedia Live Streamer WebCam 313. I installed the software for the cam and it was working just fine. So I went to download FaceRig and use it for my streams. However, when I went to launch the camera from inside facerig, it gives me and error code. I uninstalled it, then tried to download Animaze and ended up having the same issue. So I deleted the app that goes with the cam and redownloaded FaceRig in hopes that was the issue. However, that was not the case. I tried clearing cache, verifying the files, checking if my firewall and security were blocking it, I even tried to use an older version as suggested. Nothing has worked, please help. I have all the files that you may need to see right here
https://pastebin.com/ukMcrUQh
https://pastebin.com/EMxN5RW7
https://pastebin.com/pp7FigE8

Thank you for your help and understanding.
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Showing 1-7 of 7 comments
david_animaze  [developer] 27 May, 2021 @ 7:04am 
Hello. I am not sure if the issue you're mentioning here is that FaceRig cannot open the camera, or the camera itself is not working, if FaceRig is not working (not launching / returning errors).

AVerMedia's drivers are not the best, and there are problems in both Animaze and FaceRig when trying to use this camera. Do you have any other camera that you can use? Without a camera connected to FaceRig, it looks like it is trying to use the Animaze Virtual Camera and I think that's where the issue's coming from.

However, please give me some more information on this problem!
#1
TTV RavenPrncess 27 May, 2021 @ 7:13am 
When I try to launch the Animaze App, it says that it can't load it at all. When FaceRig is launched it loads into the app but then when you try to launch the animations it then gives me an error. I understand you are saying it is the camera but the issue with that is that the camera was uninstalled and disconnected and it still would not work.
#2
david_animaze  [developer] 27 May, 2021 @ 7:23am 
Originally posted by RavenPrncessTTV:
When I try to launch the Animaze App, it says that it can't load it at all. When FaceRig is launched it loads into the app but then when you try to launch the animations it then gives me an error. I understand you are saying it is the camera but the issue with that is that the camera was uninstalled and disconnected and it still would not work.
Can you tell me what is the error from FaceRig saying?

Check to see if AVerMedia's drivers are still installed on your computer.
#3
TTV RavenPrncess 27 May, 2021 @ 7:31am 
Well I just reinstalled the driver on my computer and now facerig has finally started up correctly unfortunately it says that it cannot see my face properly through my camera
#4
david_animaze  [developer] 27 May, 2021 @ 7:31am 
Originally posted by RavenPrncessTTV:
Well I just reinstalled the driver on my computer and now facerig has finally started up correctly unfortunately it says that it cannot see my face properly through my camera
And which camera is that?
#5
TTV RavenPrncess 27 May, 2021 @ 7:45am 
I installed the AVerMedia Live Streamer WebCam 313 back onto the computer after FaceRig was already installed. However, for Animaze the moment you try to download it, you can not even launch the app and it gives you an error code of "Application load error 3:0000065432
#6
david_animaze  [developer] 27 May, 2021 @ 8:13am 
Originally posted by RavenPrncessTTV:
I installed the AVerMedia Live Streamer WebCam 313 back onto the computer after FaceRig was already installed. However, for Animaze the moment you try to download it, you can not even launch the app and it gives you an error code of "Application load error 3:0000065432
That error is caused by Deep Guard (or F-Secure). Check out this site: https://appuals.com/fix-application-load-error-30000065432/
Last edited by david_animaze; 27 May, 2021 @ 8:13am
#7
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FaceRig > Bugs & Troubleshooting > Topic Details
Date Posted: 26 May, 2021 @ 8:52am
Posts: 7

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