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FaceRig > Bugs & Troubleshooting > Topic Details
Darkfaller 28 May, 2021 @ 1:46pm
importing errors
I'm trying import a model not sure what I'm doing wrong. what's these errors https://gyazo.com/106f50a44d6910f91462b8962b6d7d97
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david_animaze  [developer] 2 Jun, 2021 @ 7:27am 
Hello. After the Import Wizard application gives you all those errors, go to Steam\steamapps\common\FaceRig\Bin\Tools\ImportWizardNew\Phidias and get the ModelEditor.log from there; then, go to Steam\steamapps\common\FaceRig\Bin\Tools\ImportWizardNew and get the ImportWizardLog from there.

Send both these files by mail to info[@]facerig[.]com so that our engineers can investigate them. Mention this Steam thread in your mail so I'll know to whom the files belong.
#1
Darkfaller 2 Jun, 2021 @ 3:19pm 
Originally posted by david_animaze:
Hello. After the Import Wizard application gives you all those errors, go to Steam\steamapps\common\FaceRig\Bin\Tools\ImportWizardNew\Phidias and get the ModelEditor.log from there; then, go to Steam\steamapps\common\FaceRig\Bin\Tools\ImportWizardNew and get the ImportWizardLog from there.

Send both these files by mail to info[@]facerig[.]com so that our engineers can investigate them. Mention this Steam thread in your mail so I'll know to whom the files belong.

i sent it
#2
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FaceRig > Bugs & Troubleshooting > Topic Details
Date Posted: 28 May, 2021 @ 1:46pm
Posts: 2

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