Since few months, my facerig software crash each time I want to record the video I did.
I have re-installed it but it is the same bug.

Here is the message I get :
"Impossible de lancer le fichier vidéo (le format n'est peut-être pas supporté)"
= impossible to run the video file (format? not supported)

then the log :

STACK DUMP saved in
C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin\FaceRig_stack_2021-02-08_10-12-08.dmp

EXCEPTION: Access violation while 'reading from' address 0x206c at address 0x69194850
SegGs=0x2b SegFs=0x53 SegEs=0x2b SegDs=0x2b
Edi=0x2000 Esi=0x2000 Ebx=0x1da3f6a8
Edx=0x0 Ecx=0x2987f864 Eax=0x0
Ebp=0x2000 Eip=0x69194850 SegCs=0x23
EFlags=0x10246 Esp=0x2987f7c8 SegSs=0x2b
Dr0=0x0 Dr1=0x0 Dr2=0x0
Dr3=0x0 Dr7=0x0 Dr7=0x0


SymInit: Symbol-SearchPath: 'C:\PROGRAM FILES (X86)\STEAM\STEAMAPPS\COMMON\FACERIG\BIN\;.;C:\Program Files (x86)\Steam\steamapps\common\FaceRig;C:\Program Files (x86)\Steam\steamapps\common\FaceRig\Bin;C:\WINDOWS;C:\WINDOWS\system32;', symOptions: 210, UserName: 'conta'
DbgHelpPath: 'C:\WINDOWS\SYSTEM32\DbgHelp.dll'
DbgHelpVersion: '6.2.0'
OS-Version: 6.2.9200 () 0x100-0x1

---CallStack---
69194850 (portaudio_x86): (filename not available): Pa_WriteStream
69194D07 (portaudio_x86): (filename not available): Pa_WriteStream

Any idea to what to do ? Thanks