FaceRig crashes after launcher :: FaceRig Bugs & Troubleshooting

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FaceRig > Bugs & Troubleshooting > Topic Details

Mr. Shibe

27 Apr, 2021 @ 5:12am

FaceRig crashes after launcher

I am not sure what happened. I installed the app, it worked fine at the start and then the app does not launch anymore. Please help

I do not see any error codes or any detail codes that may attribute to the crash.
After I press launch from the launcher, the app launches and the app freezes. I double click on the app and the windows error comes out that it isn't responding

Last edited by Mr. Shibe; 5 May, 2021 @ 8:09pm

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Showing 1-4 of 4 comments

Mr. Shibe

27 Apr, 2021 @ 5:17am

https://prnt.sc/1257rz1

a picture of the error

Gamerwolfsix has FaceRig

27 Apr, 2021 @ 10:06am

Originally posted by Mr. Shibe:
I am not sure what happened. I installed the app, it worked fine at the start and then the app does not launch anymore. Please help

Install script log
https://pastebin.com/49rF5a6W

vp log
https://pastebin.com/VJpkzQSS

dxdiag
https://pastebin.com/xdnQ5BuF

I do not see any error codes or any detail codes that may attribute to the crash.
After I press launch from the launcher, the app launches and the app freezes. I double click on the app and the windows error comes out that it isn't responding

If you have Bitdefender, turn off the webcam protection and microphone monitor. Eventhough I had allowed access, Facerig (and discord video) wouldn't work. Now they do.

david_animaze [developer] 28 Apr, 2021 @ 8:24am

Originally posted by Mr. Shibe:
I am not sure what happened. I installed the app, it worked fine at the start and then the app does not launch anymore. Please help

Install script log
https://pastebin.com/49rF5a6W

vp log
https://pastebin.com/VJpkzQSS

dxdiag
https://pastebin.com/xdnQ5BuF

I do not see any error codes or any detail codes that may attribute to the crash.
After I press launch from the launcher, the app launches and the app freezes. I double click on the app and the windows error comes out that it isn't responding

Gamerwolfsix's advice is solid. Also, please delete the links with the logs. They contain sensitive data and it's not recommended that you paste them on the internet, for everybody to see.

Mr. Shibe

5 May, 2021 @ 8:18pm

Thanks for the heads up on the sensitive data.

I am not sure what leaked in there but I cannot delete the notepad since I placed it under guest. either way, I only followed the reporting guide in this forum.

Thanks Gamerwolfsix, I do have a Bitdefender in it. I will try to follow the advice.

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Showing 1-4 of 4 comments

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FaceRig > Bugs & Troubleshooting > Topic Details

Date Posted: 27 Apr, 2021 @ 5:12am

Posts: 4