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a) also need the dxdiag info
and
b) don't want that info posted here because they are far too large and the layout gets screwed up.
Please take a look at this thread here on how to find and HOW to POST the information we need.
Hid your other posts to clean the thread up a bit, mods /devs can still see them.
I assume you are running FaceRig on a Mac using Parallels. What happens is FaceRig is trying to run DirectX11 and the virtualization system does not support that API, a Windows message box is thrown, but I guess it's not displayed.
I suggest going to the launcher and setting the Render API to DX9 and see if that helps.
------------------
Thanks for your post & help
You suggest is right,I was installed facerig in Parallels-virtual-Win7 :)
This question is strange, I was trying some ways but failed until I reinstall win7 in virtual machine.
Finally,I don't know why my reply(in here) about PV file has vanished=^=