The advanced tracking button-> Expressions tab should have the exact settings where you can adjust the how open the avatars eyes should be for a certain level of real life eye "openness". If for some reason those settings do now show for you , then it is an interface bug that we need to find :). (though keep in mind that if you do a "neutral pose reset", the advanced tracking custom settings that you've set by hand will get overwritten with auto-calibrated defaults, so if you do get a good set of hand calibrated values, save them to a file, so you can reload them easily in the future).

We will also rename " Neutral pose reset" to "Auto Calibrate Advanced Tracking Settings" in the next update, so that the role of that button is more clear.

Hi [DFS] ExDe707,


- Regarding calibrating expressions, there is the Advanced Tracking Configuration button on the menu on the right. Please take a look at this guide : https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=315322209. It was written when Facerig had the old interface, but it is explaining the basic concepts and how calibration works.

- To make your custom tracker configuration profile you should first Reset to Neutral Pose (the button on the upper menu). This step configures each expression's range with some default *magic* values which should work for most of the people (we are still working on finding the *right* values). If you are not satisfied with the result of the previous step, you can calibrate each expression individually (as it is explained in the guide above) and save the profile in a tkc file by clicking the Save Option button in the Expression Units tab. Facerig also saves the current profile in autosave . tkc on closing and auto loads it when starting the program another time. You can also load your configuration file from Load Option button in the Expression Units tab. Keep in mind that if you Reset to Neutral Pose after loading a tkc file you will alter the values just loaded, so you should just click the x(close) button on the Reset to Neutral Pose popup.

- Regarding the lazy eyes, Reset to Neutral Pose and go to Advanced Tracking Configuration, Expression Units tab > Eyes > Left Eye Closed, Right Eye Closed and play a bit with the sliders. I suggest moving the Min slider to the right in your case. After you are happy with the configuration, save it.

- What version of Machy and skin are you using? the original one, with an A letter on the icon, the Retargeted one, with an R letter on the icon, Sapurrai or Kaiser Kitty ? Have you scaled his eyes or any other features? It would help us if you can share with us a screenshot with this issue illustrated, you can post it on imgur for example.

- What does it mean they are stuck? Eye pupil position or the eye lids? The new tracker is not detecting the eye pupil movement when you turn your head above a certain angle (on Yaw rotation). This can be seen on the webcam feed: along the tracking points on the face there are two pink/purple lines which indicate the eyes looking direction. When these lines are not shown, it means the tracker does not find reliable information for the eyes. We treat this case in two ways: we take the last eyes tracked data and If the user was looking in the direction of the webcam, the avatar will look by default into the camera (in-game camera), otherwise it will look in the other direction.

- Regarding the head rotating on eye movement, it is a known problem on the tracker side, there are some expressions that trigger false head rotations. This issue may be fixed it future updates. To minimize the error you can also go to Advanced Tracking Configuration > Body and Head Pose > Reset to Defaults Button, and change the Sensitivity slides for each head rotation to lower values.

Originally posted by Carmen the Human Minion:

- What version of Machy and skin are you using? the original one, with an A letter on the icon, the Retargeted one, with an R letter on the icon, Sapurrai or Kaiser Kitty ? Have you scaled his eyes or any other features? It would help us if you can share with us a screenshot with this issue illustrated, you can post it on imgur for example.

http://imgur.com/jRBnEYQ illustrates the lazy eyes. However, when I reset the tracker, they have a chance of 10% to react normally, with sometimes not closing fully when I close my eyes. Both original and retargeted show that behavior.
http://imgur.com/NUEkEED is a rare case of Machy being distorted. Note the clipping on his left eye. So far only seen this on the retargeted version. I didn't scale anything at all.
http://imgur.com/CTDcTRx Here is the main problem: the missing options. I looked to the right but Machy decided to stare forwards. I have disabled the "look at camera" function.

- What does it mean they are stuck? Eye pupil position or the eye lids? The new tracker is not detecting the eye pupil movement when you turn your head above a certain angle (on Yaw rotation). This can be seen on the webcam feed: along the tracking points on the face there are two pink/purple lines which indicate the eyes looking direction. When these lines are not shown, it means the tracker does not find reliable information for the eyes. We treat this case in two ways: we take the last eyes tracked data and If the user was looking in the direction of the webcam, the avatar will look by default into the camera (in-game camera), otherwise it will look in the other direction.

Eye pupil position. I see the purple dots on my pupils but they only turn into tiny lines when I look in any direction.

- Regarding the head rotating on eye movement, it is a known problem on the tracker side, there are some expressions that trigger false head rotations. This issue may be fixed it future updates. To minimize the error you can also go to Advanced Tracking Configuration > Body and Head Pose > Reset to Defaults Button, and change the Sensitivity slides for each head rotation to lower values.

Unlike the expressions menu, the body and head pose menu is shown fully, so I could fix that.

I'm using a 30fps camera @720p resolution, along with a nVIDIA GeForce 840m and Intel Core i7 4712MQ 2.4GHz quad-core if this helps further.

http://imgur.com/jRBnEYQ illustrates the lazy eyes. However, when I reset the tracker, they have a chance of 10% to react normally, with sometimes not closing fully when I close my eyes. Both original and retargeted show that behavior.

Indeed, for you the avatar seems to be resetting to a neutral asian eyes pose :).

http://imgur.com/CTDcTRx Here is the main problem: the missing options. I looked to the right but Machy decided to stare forwards. I have disabled the "look at camera" function.

This is the first time we see this bug, the missing options. We will investigate this issue. Is this bug (the eyes not moving) happening only on Machy?

http://imgur.com/NUEkEED is a rare case of Machy being distorted. Note the clipping on his left eye. So far only seen this on the retargeted version. I didn't scale anything at all.

We have reproduced this issue, we will fix it in the next updates. Thanks for the feedback.

Originally posted by Carmen the Human Minion:

This is the first time we see this bug, the missing options. We will investigate this issue. Is this bug (the eyes not moving) happening only on Machy?

It works slightly better on other avatars like Danny but I've noticed that their eyes look at random directions when I only slightly shift my eye position. They don't twitch tho.

Thanks for the feedback.

You're welcome, and lucky to have a community with open eyes. ;)

It would help us for further investigation on the eyes issues if you can send us a video (a recording of your webcam with just your face) to info[at]facerig[dot]com.

Hello,

We've opened three bug reports:
TI-7 - missing eye expression issue
TI-8 - Machy's eye ball clips the eye lid
TI-9 - eye tracking issue

We'll get back to you when we start fixing them. Until then, I suggest sending us a video of yourself (as Carmen has already advised) in order to investigate and correctly diagnose the eye tracking issue.

I'm kinda shy sending my own self into the deep internet. I don't plan on recording myself in the near future.

Sorry to say.