And what is the info in that message + can you post your VP.log from <steam folder>\steamapps\common\facerig\VP.log to pastebin?

and VP log is very big =)still post it or maybe some part of it? i post last part of VP file, if need post other by parts

Sorry, I must have not typed that up currectly. Could you please post it to pastebin and then link here.

Also, could you post the following info to (a different) pastebin and link that here:
Press windows-key + R, type in dxdiag, enter and wait till it's done.
Save the info and copy the contents of that file over.

http://pastebin.com/sgmExuiK vp
http://pastebin.com/rvT9iwaj dxdiag

deleted the old VP post and moving this to the newversion topic, since there's where the bug is active.

Hi SinDra, it would greatly help if you would post the contents of the unhandled exception window.

STACK DUMP saved in
D:\games\Steam\steamapps\common\FaceRig\Bin\FaceRig_stack_2014-09-16_18-11-35.dmp

EXCEPTION: Access violation while 'reading from' address 0x0 at address 0xe24761
SegGs=0x0 SegFs=0x3b SegEs=0x23 SegDs=0x23
Edi=0xf488720 Esi=0x3d87d00 Ebx=0x0
Edx=0x1 Ecx=0x108c854 Eax=0x0
Ebp=0x108c918 Eip=0xe24761 SegCs=0x1b
EFlags=0x10256 Esp=0x108c828 SegSs=0x23
Dr0=0x0 Dr1=0x0 Dr2=0x0
Dr3=0x0 Dr7=0x0 Dr7=0x0


SymInit: Symbol-SearchPath: 'D:\GAMES\STEAM\STEAMAPPS\COMMON\FACERIG\BIN\;.;D:\games\Steam\steamapps\common\FaceRig;D:\games\Steam\steamapps\common\FaceRig\Bin;C:\Windows;C:\Windows\system32;', symOptions: 210, UserName: 'Sin'
DbgHelpPath: 'D:\games\Steam\DbgHelp.dll'
DbgHelpVersion: '6.2.0'
OS-Version: 6.2.9200 () 0x100-0x1

---CallStack---
00E24761 (FaceRig): (filename not available): (function-name not available)
00E25744 (FaceRig): (filename not available): (function-name not available)
00E25860 (FaceRig): (filename not available): (function-name not available)
00E25A5D (FaceRig): (filename not available): (function-name not available)
00E587F1 (FaceRig): (filename not available): (function-name not available)
00E513C0 (FaceRig): (filename not available): (function-name not available)
017BC863 (EngineDll10): (filename not available): protected: void __thiscall cVMachine::SysMain(void)
017BEA0A (EngineDll10): (filename not available): protected: int __thiscall cVMachine::ExecuteFrom(int)
017BEDB1 (EngineDll10): (filename not available): public: int __thiscall cVMachine::ExecuteDirect(int,int,class cScrState *,int,int)
017C043C (EngineDll10): (filename not available): protected: void __thiscall cVMachine::SltMain(void)
017BEA3A (EngineDll10): (filename not available): protected: int __thiscall cVMachine::ExecuteFrom(int)
017BEDB1 (EngineDll10): (filename not available): public: int __thiscall cVMachine::ExecuteDirect(int,int,class cScrState *,int,int)
017C043C (EngineDll10): (filename not available): protected: void __thiscall cVMachine::SltMain(void)
017BEA3A (EngineDll10): (filename not available): protected: int __thiscall cVMachine::ExecuteFrom(int)
017BEDB1 (EngineDll10): (filename not available): public: int __thiscall cVMachine::ExecuteDirect(int,int,class cScrState *,int,int)
0178A515 (EngineDll10): (filename not available): public: virtual void __thiscall cScrContainer::UpdateThis(float)
5BC88712 (CommonDll10): (filename not available): public: virtual void __thiscall cGuiCtrl::UpdateThis(float)
5BC98F00 (CommonDll10): (filename not available): public: virtual void __thiscall cGuiManager::Update(float)
00E51F35 (FaceRig): (filename not available): (function-name not available)
00E4F8FD (FaceRig): (filename not available): (function-name not available)
00E4F56B (FaceRig): (filename not available): (function-name not available)
00E2E7E5 (FaceRig): (filename not available): (function-name not available)
00E4546E (FaceRig): (filename not available): (function-name not available)
00E283FB (FaceRig): (filename not available): (function-name not available)
00E657D4 (FaceRig): (filename not available): public: class std::_Init_locks & __thiscall std::_Init_locks::operator=(class std::_Init_locks const &)
77D217AD (KERNEL32): (filename not available): BaseThreadInitThunk
77EBDB0E (ntdll): (filename not available): RtlReleasePath
77EBDAE7 (ntdll): (filename not available): RtlReleasePath

the crash may be related to FaceRig GUI. The problem is that a certain step in the updated installation did not perform correctly, so I'll ask you to do it by hand:

go to <steamInstallDir>\SteamApps\common\FaceRig\Mod\VP\PC_Datacache\facerig\dx9_target_dx9\Interface\Scripts\GuiMainMenu and delete MainMenu.xsc

Hope this helps.

in folder Scripts empty

Hi SinDra,

For further investigation let's talk in private chat. Please accept my friend invite on Steam.

Hi,

I'm havign about the same issue as SinDra. Looking at logs, I find errors for missing scripts... I've just purchased and installed Facerig. It work, recording also works, only crashes on trying to export movie, I can supply logs, just tell me which and where :)

Btw, is there a Quit button somewhere? Cant seem to find it...

Edit: Oh sry, this in in beta version... im using the release... should i try the betas?

Edit2: Oh... I did a reboot, and it wanted to install some pre-requisits again, I just cancelled Ximph.org since its already latest version, and voila... now works :D So pls ignore me :P

Originally posted by Tombz:

Edit: Oh sry, this in in beta version... im using the release... should i try the betas?

No need for that, as currently nextversion = current version (it was just updated)

Originally posted by FurRiffic:

Originally posted by Tombz:

Edit: Oh sry, this in in beta version... im using the release... should i try the betas?

No need for that, as currently nextversion = current version (it was just updated)

Uh... still having problem, after reboot it wanted to install some prerequisits again, xiph and directshow... i cancelled and it worked ok... but on next run i let it reinstall those two prerequisits and ... now it doesnt work again... can you point me to which prerequisits it needs and i'll reinstall them myself ...

Edit: Answering myself :D ok ok seems something weird with pre-requisits and i found them in: ....\SteamApps\common\FaceRig\Bin\prerequisites\

Reinstalling webmdshow helped :) hope it stays now...

Did a few more tests, and it looks like Xiph.org removes webmdshow while it installs or reinstalls itself. Steam will first install webm then xiph, this looks like a procedure bug, xiph has to be first and webm after. Hope that helps if someone has problems with exporting movies.

Thank you for testing this and finding out a likely cause and work-around :). I have added this info the the latest announcement, so that if other issues experience crashes they know what helped you fix this issue.