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When Holotech are ready to move on to the next OS, there will be a public poll.
Right now, it is most likely to be either Mac or Mobile (hard to say which, honestly)
Refunds requests are handled by exclusively by Steam ( they are the billing entity).
We do hope to have the Mac version out before the year is over though (but fair warning buying FaceRig then will be a bit more expensive than getting it now in Early Access).
To shed further light on the matter on why the transition takes longer:
We are not using a ready-made windows-mac-mobile cross platform engine such as Unity or Unreal because we do a lot of custom stuff on how we handle models, shading and animation, so porting all that to new platforms is not as trivial as compiling for that new platform and be done with it ( like it is for most gaming titles using the already tested gaming-only feature-set of Unity or Unreal).
Furthermore, aside our own custom code, the engine that we are using is a slightly customized version of a less known engine (FUN labs engine and tool-set), that was developed initially for more traditional gaming platforms: Windows PC and all major consoles (from Microsoft, Sony and Nintendo), and getting to Mac or mobiles will also take more time.