Hi,

I'm having no luck being able to use the Import Wizard. I've seen other threads solve this issue with a fresh install, but it hasn't worked for me.

The message "Can't write script params file ( Params.txt )" occurs when I try to choose a folder. I also get a similar message attempted to open my model's collada file. The folder contains the collada and texture file, and I'm sure there is write permission in this folder. I've also tried it in various other folders with no luck.

I'm pretty sure the import wizard is acting like it's in the wrong directory because the Documentation button doesn't work either as it fails to find the PDF file despite the error message showing the correct file and directory and the PDF being in that directory.

If those who solved this issue could chime in, it would be helpful. I've also email artsupport a few days ago with no reply, so I assume maybe they are on holidays.

Thanks