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Zefnoly 24 Nov, 2015 @ 2:39pm
(Solved) Please Help! One of the meshes for my user made avatar does not appear in facerig
(Solution)
Well they took a look at my model. The shirt looked like to have the right size in blender but the local size (like inside the model itself) was really small. To fix this i need to resize it locally inside the mesh. Not outside the mesh. So the shirt is actually appearing but is so small that it is microscopic and hided inside my character itself. I'm not sure why this happened when i made it but i do atleast know the problem. So i can fix it. I thank the devs for their help.

(Problem)
I got this character i'm working on. it's late now and i just finished the UV mapping. Got all textures ready and UV mapped for everything. But this is a simple character so for now the mesh that is supposed to be the t-shirt it is wearing does only have diffuse texture. The eyeball meshes does also only have diffuse texture. the body/skin mesh has diffuse/normal/specular.

But here is the problem. the t-shirt mesh wont appear in facerig. i'm sure it is imported and included just like everything else but is like invisible. or not there at all. i have tried to change what blend it is going to use. both skin with no blended materials like the body and metal/cloth. none of them seem to make it appear. the eyes however appear and the body. what am i doing wrong? the shirt is UV mapped and wight mapped for skeleton just like the rest of the character. Will try to look more into this tomorrow but writes this topic if someone has a clue to what i have done wrong until i come home tomorrow. I'm new to facerig importing and is stil kind of learning. Have trained with a different character on the older importer with head tracking and all. But the character i'm really going to use now for my streaming etc. need the new importer which i'm using because it got some bones that can't be used properly with the old importer. I have made animations etc. to work. but it's only this shirt mesh that wont appear in facerig itself. it shows up in the importer. So why isn't this mesh showing upp? Could it be something wrong with the alpha channel on the texture itself? I'm using Paint.NET for texture editing for now.
Last edited by Zefnoly; 27 Nov, 2015 @ 11:05am
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Showing 1-15 of 25 comments
76561198257355317 25 Nov, 2015 @ 1:27am 
Hi Zefnoly,

Please send an email with your work to artsupport[at]holotech[dot]eu so that our 3d artists can have a look.
#1
Zefnoly 25 Nov, 2015 @ 8:37am 
Also the specular on the skin is also not appearing. the eyes is the only material that got specular
#2
Zefnoly 25 Nov, 2015 @ 9:31am 
Wait. Could it be because something is wrong with the UV mapping? Think i will try to make a whole new UV map of the shirt
#3
Zefnoly 25 Nov, 2015 @ 10:50am 
Ok. I reimported the character after making a new UV map of the shirt. Not sure what is wrong this time but facerig is crashing whenever i load it up now for some reason when i'm trying to sort this out:(...
Last edited by Zefnoly; 25 Nov, 2015 @ 10:50am
#4
Zefnoly 25 Nov, 2015 @ 12:04pm 
Fixed the crash. Reinstalled Facerig. But the shirt is stil invisible... I don't really want to mail it. i just want to know what could cause it to turn invisible? I have tried to remap the UV map and lots of different shader templates. I got diffuse texture only at it. should I have one of the other types of textures for it. My previous test character i made to learn simple stuf had lots of different meshes with own textures and all of them was visible so i'm not sure what is wrong this time?
Last edited by Zefnoly; 25 Nov, 2015 @ 12:06pm
#5
Sazzaj  [developer] 25 Nov, 2015 @ 12:32pm 
Greetings,

Without the team having a look at the model you are working on, I can only assume that the invisible shirt has something to do with the model cache saved after its first compile. I suggest deleting the contents of <steamInstallDir>\SteamApps\Common\FaceRig\Mod\VP\PC_datacache and PC_dx11_datacache, restart FaceRig and load your custom model.

I strongly recommend sending your work to artsupport[at]holotech[dot]eu, the team (includes artists and programmers) is very prompt and we can point out errors either from our side or of the custom model really fast, helping you directly and all community artists in the process, by optimizing the import process or fixing issues.
#6
Zefnoly 25 Nov, 2015 @ 12:33pm 
Wait! There is one point of the mesh that belongs to the shirt that is not wighted with the skeleton. could that cause this?
#7
Sazzaj  [developer] 25 Nov, 2015 @ 12:36pm 
Also, you can send us the VP.log before we take a look at your model, as we can find valuable clues on what could or went wrong in compilation. You can find VP.log at <steamInstallDir>\SteamApps\common\FaceRig\VP.log, copy the contents and paste it to pastebin.com (no registration required), then post it to this thread.
#8
Zefnoly 25 Nov, 2015 @ 12:41pm 
http://pastebin.com/Hktv28QY Here is the VP.log
#9
Zefnoly 25 Nov, 2015 @ 1:45pm 
Well after you have replied to what you found out in that VP.log and don't find a solution i shal send the file on e-mail. But should i send the folder with the files that are ready to be imported? the collada files with it's textures etc? Should i compress them in a zip archive or something? What should i say on the e-mail so you recognize it? That i got a problem with this character causing the shirt to not appear and my steam name or something? I can tell the E-mail here if you also want to know that.
#10
Sieve70 25 Nov, 2015 @ 3:08pm 
Zefnoly:

Are you seeing "No Shader Here" everywhere?

We had to solve this on our own as we couldn't give our files to FaceRig due to a client owning them... if that's your issue, we have the solution.
#11
Holotech Studios  [developer] 26 Nov, 2015 @ 1:49am 
Zipped collada+textures is better of course. If the resulting file is too large to be attached to an e-mail you can use a large file transfer service, such as Google drive.
In the e-mail you can simply link this thread so that we know what it is about :) .

Yes, 32 bit, 4 channel TGA files should be used, (not 8 bit TGA files)
Last edited by Holotech Studios; 26 Nov, 2015 @ 2:04am
#12
Zefnoly 26 Nov, 2015 @ 7:53am 
Originally posted by Sieve70:
Zefnoly:

Are you seeing "No Shader Here" everywhere?

We had to solve this on our own as we couldn't give our files to FaceRig due to a client owning them... if that's your issue, we have the solution.
I had that on one of the meshes on my older test character but that is not the case here. The mesh for the shirt is just invisible. I'm going to try one more thing before sending it
#13
76561198257355317 26 Nov, 2015 @ 8:29am 
Hi Zefnoly,

Let us know how it goes ^.^.
#14
Zefnoly 26 Nov, 2015 @ 9:55am 
I also got another issue i'm kind of confused about. The background etc. is like zoomed out when i look at my own character. I can see allot more of the background than normally and the shadows seems to have a low resolution like my character model is small compared to the others. And so it was when i loaded up the example files you have provided us. My character is small. So then i made a new backup save in blender where i rezised it with selecting all of the meshes togheter with the skeleton, then rezised it to the size the other characters got. But when i import it in facerig then it gets messed up. the bones is not placed where they are in blender. And the background was stil zoomed out? And yeah. there is something else into this. When i do this i can see something that looks like a mesh inside my character with the same colors the shirt got. Not the color any of the other parts of the character got. Could this mean something?
Last edited by Zefnoly; 26 Nov, 2015 @ 9:56am
#15
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FaceRig > 3D - Community Created Content > Topic Details
Date Posted: 24 Nov, 2015 @ 2:39pm
Posts: 25

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