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GearCity > Bugs > Topic Details
zamperata 31 May, 2020 @ 1:01am
Linux: Grey reports
Since a few days I have some trouble opening the report pages. All the reports are grey. The wiki help page is shown correctly.

debug.log contains a few:
[0531/094957.941673:ERROR:gles2_cmd_decoder.cc(17674)] [.BrowserCompositor-0x6954460]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
[0531/094957.942505:ERROR:gles2_cmd_decoder.cc(10282)] [.BrowserCompositor-0x6954460]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.

and

[0531/094940.643855:ERROR:sandbox_linux.cc(364)] InitializeSandbox() called with multiple threads in process gpu-process.

After setting "WebGL draft extension" in chrome://flags only the sandbox line is in the debug.log but report pages are still grey.
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Originally posted by Eric.B:
Did you update GPU drivers recently? If so, did you reboot?

Check your settings, see if dynamic report size is enabled, if so, disable it.

Do you have write privileges to the "Sites" folder? Navigate to the main folder: http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_installfolder then check permissions for GearCity and the Sites folder. (so should be something like ..../common/GearCity/GearCity/Sites/ )


Running the game from a terminal and saving the output and sending that is helpful as well.

Finally, try a file verification: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 and if that doesn't solve the issue, do a clean reinstall. Follow these instructions exactly, especially the deletion part, as Steam will not clear old cache files: http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_cleanreinstall

If all those fail to work, email me the logfile.log, http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_logfile


Let me know if any of those work.
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The author of this thread has indicated that this post answers the original topic.
Eric.B  [developer] 31 May, 2020 @ 1:21am 
Did you update GPU drivers recently? If so, did you reboot?

Check your settings, see if dynamic report size is enabled, if so, disable it.

Do you have write privileges to the "Sites" folder? Navigate to the main folder: http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_installfolder then check permissions for GearCity and the Sites folder. (so should be something like ..../common/GearCity/GearCity/Sites/ )


Running the game from a terminal and saving the output and sending that is helpful as well.

Finally, try a file verification: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 and if that doesn't solve the issue, do a clean reinstall. Follow these instructions exactly, especially the deletion part, as Steam will not clear old cache files: http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_cleanreinstall

If all those fail to work, email me the logfile.log, http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_logfile


Let me know if any of those work.
#1
zamperata 21 Jun, 2020 @ 3:18am 
Problem solved using the file verfication
#2
Eric.B  [developer] 21 Jun, 2020 @ 9:25am 
Great to hear you got it working!
#3
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GearCity > Bugs > Topic Details
Date Posted: 31 May, 2020 @ 1:01am
Posts: 3

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