Hello, are you using any other language besides English? Does this happen with new save games or old save games? Does it happen on a specific save? What game year does it crash on? Or is it purely random, and happens at anytime?

Verify your game cache: ‎https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

Switch the in game renderer to DirectX 9.‎

Disable, or white list the game files in your anti-virus software: ‎http://wiki.gearcity.info/doku.php?id=troubleshooting:antivirus

You'll also need write permission to the folder the game is installed on. Easiest way to confirm that is to run the game as administrator: ‎http://wiki.gearcity.info/doku.php?id=troubleshooting:runasadmin


If the game was working fine in past versions, you may need‎ need to clear your caches, the easiest way to do that is to do a clean reinstall. Be sure to follow these instructions exactly:  http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_cleanreinstall

Let me know if any of these work for you or not, and we'll go from there.‎

I've tried:
-DX9 (it crashed very recently with dx9)
-Open GL
-Disabled antivirus (testing this now).

It randomly deletes 1-3 files every time I open the game and get it verified. (I doubt this is meaningful though.)

Steam having to redownload a few files on verification is normal. The questions in my initial reply are still outstanding:

are you using any other language besides English? Does this happen with new save games or old save games? Does it happen on a specific save? What game year does it crash on? Or is it purely random, and happens at anytime?

I suspect random. Though I play at 1900s sometimes it's immediate first month, or it's next year. Sometimes I'll go afk, come back and click on a menu and it crashes. (no save file, other than the first month.)


English version only

I'm goint to turn off shaders entirely maybe?
I'm notice when I switch window, sometimes I have menu input glitches. Sometimes typing beomes bugged, or the window menus act as if I'm click dragging.

Recently I had the thing type numbers "2222222222222" when I tried to manually input a value like 25 or what ever. And, it crashed immediately after I clicked to go to the office.

If you have any USB devices, like USB headphones or game controllers plugged in, unplug them, and try that.

Beyond that, try not doing anything else while playing the game. At least with the DirectX 9 renderer, you can cause the GPU drivers to lose buffer memory when you unfocus the window, which could cause crashing in some situations. This shouldn't be the case in OpenGL, but OpenGL drivers are so poorly written, that one can never tell. Try running the game with full screen enabled, and don't do anything else. No alt-tabing, etc. See if that resolves the issue.

The last two issues you mention stem from you exiting the window and the game not receiving the key release or mouse button release inputs from your operating system, so when you return, it still thinks the "2" or mouse button is down.

turned off shaders... so far so good.

Originally posted by TheJournier:

turned off shaders... so far so good.

Good to know!

The issue could be related to the cache stuff I mentioned above that is resolved by a clean reinstall. You wouldn't have happened to change a video card since you first installed the game?

No i havent.