GearCity

GearCity

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Nexxus 26 Jun, 2021 @ 11:48pm
Broken 4k support?
Forgive me if im missing something, I just bought the game seeing that its in an RC state. But it seems that trying to run at my native res of 4k pushes ui elements all off screen, playing with the ui scaling (a bit) didnt fix this issue, I think I tried 0% 50% and 100% and with all resolutions buttons were pushed far off screen.
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Showing 1-9 of 9 comments
Eric.B  [developer] 27 Jun, 2021 @ 12:52am 
Do you have a screen shot? It works perfectly fine with 4k, and even 8k.

What operating system are you using? What renderer do you have it set to? Do you have an HiDPI monitor?

Are you running full screen? Borderless windowed? Or windowed?

Where you playing before setting it to 4k resolution? If so, did you enable "save gui" setting?
Last edited by Eric.B; 27 Jun, 2021 @ 12:52am
Nexxus 27 Jun, 2021 @ 2:04pm 
Originally posted by Eric.B:
Do you have a screen shot? It works perfectly fine with 4k, and even 8k.

What operating system are you using? What renderer do you have it set to? Do you have an HiDPI monitor?

Are you running full screen? Borderless windowed? Or windowed?

Where you playing before setting it to 4k resolution? If so, did you enable "save gui" setting?
OS is latest build of windows 10 pro 64 bit,

I dunno what a HiDPI monitor is off the top of my head, but its a Samsung Q80R

Fullscreen.

I was not playing before setting it to 4k, just booted it up tried to set it to 4k and it pushed all the UI elements on the edge off screen to the point I couldnt read em. Finding the options and turning UI scaling up helped me at least read the buttons but they were still off screen.

Renderer is DX

Dont have a screenshot cause taking one it appears normal but heres some photos of my phone where it is clearly not fitting. https://imgur.com/a/Ilbm3cz I should add ive run numerous titles at 4k and none of them have behaved this way.

Edit - Just looked at the screenshot I did take and its coming out at 4096px wide even though the in game settings are not set to that.

Edit -- Open GL behaves the same way, windowed mode it seems to "fit" but fullscreen once again pushes UI elements off screen.

I think final Edit --- Running boarderless Windowed in DX9 did not fix the issue either, once again it pushes the boundaries of the window off screen.. Seems the only way this doesnt happen while running 4k is to play in windowed mode.
Last edited by Nexxus; 27 Jun, 2021 @ 2:30pm
Eric.B  [developer] 27 Jun, 2021 @ 2:46pm 
OS is latest build of windows 10 pro 64 bit,

I dunno what a HiDPI monitor is off the top of my head, but its a Samsung Q80R

Right click the blank part of your desktop, select "Display Settings"
Scroll down to "Scale and layout"
Click "Advanced Scaling Settings'

Disable "Fix scaling for apps" and set the custom scaling to 100%.

Most likely Windows is zooming in on the picture. In otherwords, we make a 4k window, but you have Windows set to zoom in 125% so it cuts off 25% of the picture.

If that fixes your full screen, there should be a setting somewhere in Windows to launch programs with custom scaling size. After you do that, you can re-enable windows zooming stuff. And then use the GUI scaling in the game to make it where you can see.


Renderer is DX

Edit -- Open GL behaves the same way,

This shows that it's something in respect to your Windows settings that changes the scale of the Window without telling the program that the resolution isn't the same anymore.


Dont have a screenshot cause taking one it appears normal

And that shows that on our end everything is working fine. Windows is altering the scale of the display.


I should add ive run numerous titles at 4k and none of them have behaved this way.

How many 16 year old games have you ran at 4k? Because GearCity's engine is built on top of some pretty old technology.


Seems the only way this doesnt happen while running 4k is to play in windowed mode.

All else fails, Windowed mode is the preferred way to play the game. I would have disabled fullscreen if I didn't already release the game with the option, and there wasn't some technical problems with DX9 and window focus loss.
Last edited by Eric.B; 27 Jun, 2021 @ 2:47pm
Eric.B  [developer] 27 Jun, 2021 @ 2:50pm 
I believe the other place MS hides the scaling settings is: Windows Settings, Display, and "Change the size of text, apps, and other items". Set that to 100% and see if it works.
Eric.B  [developer] 27 Jun, 2021 @ 2:55pm 
I forgot to add, you may need to log in and log out for the settings to take effect in a way that the game can read it.
Nexxus 27 Jun, 2021 @ 3:34pm 
Originally posted by Eric.B:
I believe the other place MS hides the scaling settings is: Windows Settings, Display, and "Change the size of text, apps, and other items". Set that to 100% and see if it works.
I do have my scaling at 175% but that's not really an option for me to change it im afraid, and I cant find a way for the application to ignore the scaling settings.
Last edited by Nexxus; 27 Jun, 2021 @ 3:45pm
Eric.B  [developer] 27 Jun, 2021 @ 5:08pm 
Originally posted by Nexxus:
Originally posted by Eric.B:
I believe the other place MS hides the scaling settings is: Windows Settings, Display, and "Change the size of text, apps, and other items". Set that to 100% and see if it works.
I do have my scaling at 175% but that's not really an option for me to change it im afraid, and I cant find a way for the application to ignore the scaling settings.

I was just suggesting to try it to see if that resolves the issue. I believe it would. Now, on the question of if you want to keep it that way, it's up to you.

From my end, Windows added dynamic scaling support to the Windows API in 8.1, however GearCity is built in XP64, and the 64bit is compiled in Windows 7. so I don't have access to that API call to build against.

Nexxus 27 Jun, 2021 @ 5:15pm 
Originally posted by Eric.B:
Originally posted by Nexxus:
I do have my scaling at 175% but that's not really an option for me to change it im afraid, and I cant find a way for the application to ignore the scaling settings.

I was just suggesting to try it to see if that resolves the issue. I believe it would. Now, on the question of if you want to keep it that way, it's up to you.

From my end, Windows added dynamic scaling support to the Windows API in 8.1, however GearCity is built in XP64, and the 64bit is compiled in Windows 7. so I don't have access to that API call to build against.
I have recalled the various settings in under compatibility regarding DPI and scaling but after spending...I dunno 20 or so minutes messing around with all the options and all the combos of options I can think of I dont think any of em fixed the issue.
Eric.B  [developer] 27 Jun, 2021 @ 6:29pm 
Originally posted by Nexxus:
Originally posted by Eric.B:

I was just suggesting to try it to see if that resolves the issue. I believe it would. Now, on the question of if you want to keep it that way, it's up to you.

From my end, Windows added dynamic scaling support to the Windows API in 8.1, however GearCity is built in XP64, and the 64bit is compiled in Windows 7. so I don't have access to that API call to build against.
I have recalled the various settings in under compatibility regarding DPI and scaling but after spending...I dunno 20 or so minutes messing around with all the options and all the combos of options I can think of I dont think any of em fixed the issue.

So you're unable to change the scaling setting in:
Windows Settings, Display, and "Change the size of text, apps, and other items" ?

Or it doesn't work when you do change those settings?
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