GearCity

GearCity

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DuncanF92 13 Feb, 2020 @ 11:41am
Vehicle Types Classification Graph - Crash
Hi, haven't seen this potential bug mentioned yet. Nearly every time I click on the above graph option the game crashes. I have been able to open it a few times for random cities (I think it may have something to do with the amount of data??) but nearly every city I try and every time I try the graph for a country/ district I get a CTD.
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Showing 1-5 of 5 comments
Eric.B  [developer] 13 Feb, 2020 @ 11:54am 
Seems to be working fine for me.

Verify your game cache: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

And then if you're running Windows, disable your Anti-virus software. Including Windows Defender. If it works fine after that, you will need to white list the game files in your anti-virus software: http://wiki.gearcity.info/doku.php?id=troubleshooting:antivirus

If it still crashes after this, email me the save game file and the log files. I'll see if I can duplicate it with those. http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_savegamefile


Most likely though, it is third party programs on your computer blocking CEF from loading the generated report/web-page.
Last edited by Eric.B; 13 Feb, 2020 @ 11:55am
DuncanF92 14 Feb, 2020 @ 1:25pm 
Hey Eric

Just to confirm I have verified the game cache and disabled my anti-virus and windows defender and the crash still occurs every time. It's definitely possible that its another part of my hardware/ software causing the issue but every other graph and popup window works fine.

I'll send across the save file just in case.

Thanks
Eric.B  [developer] 14 Feb, 2020 @ 2:01pm 
Thanks for the save. I was able to duplicate the issue on my Linux 64-bit machine, but not in my 32-Bit Windows Virtual Machine.

So most likely an issue with the 64-bit build. It'll be fixed this evening and in the next update. I'll let you know when I finish the fix.
Eric.B  [developer] 14 Feb, 2020 @ 6:07pm 
I believe I have fixed the issue. I will have to give it a spin on 64-bit Windows to confirm though. Changes should be in the next update. Which I hope will be out at the end of the month.
DuncanF92 15 Feb, 2020 @ 4:13am 
Excellent! Yeah I should have mentioned I was using the 64bit version as well. Love the game!
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