GearCity

GearCity

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Darkon 17 Dec, 2019 @ 11:47am
Modify Engine Screen Bug + instabiltiy issues
When you open "modify engine" and tutorial has not been suspended your engine list will be empty. It can be avoided by clicking on any other part modify chassis for example click no to tutorial than select modify engine again.
Also had crashes during new generation-model design.

Many thanks!
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Showing 1-9 of 9 comments
Eric.B  [developer] 17 Dec, 2019 @ 3:16pm 
I've duplicated the issue with the modify engine list, and will have it fixed for the next update.

As for the crashes, if you are using Microsoft Defender or Microsoft Security Essentials you need to white list the game executables and possibly disable the AV software before running the game. It has been interfering with R&D on multiple users machines. http://wiki.gearcity.info/doku.php?id=troubleshooting:antivirus

If this does resolve the crashing issues for you, please submit a false positive report to Microsoft, the more people that do, the sooner they'll fix the issue.
Last edited by Eric.B; 17 Dec, 2019 @ 3:17pm
Eric.B  [developer] 17 Dec, 2019 @ 5:56pm 
Speaking of Microsoft Defender, I just got a message from someone, whom Microsoft told them to update definitions. Hopefully they fixed the issue:


We have removed the detection. Please follow the steps below to clear cached detection and obtain the latest malware definitions.

1. Open command prompt as administrator and change directory to c:\Program Files\Windows Defender
2. Run “MpCmdRun.exe -removedefinitions -dynamicsignatures”
3. Run "MpCmdRun.exe -SignatureUpdate"

Alternatively, the latest definition is available for download here: https://www.microsoft.com/en-us/wdsi/definitions
Last edited by Eric.B; 17 Dec, 2019 @ 6:02pm
Darkon 17 Dec, 2019 @ 9:41pm 
I think it should be sometihng else:

1. MS DEF is disabled (in services etc)
2. Game was added to Exclusion list within my AV (I am using Trend)
3. AV was switched off-> still crashes

BUT not at modify engine when I want to redesign my old vehicle game crashes instantly

Eric.B  [developer] 17 Dec, 2019 @ 10:23pm 
Please provide me the log file. http://wiki.gearcity.info/doku.php?id=troubleshooting:steam_logfile

Is it crashing when you select a new premade vehicle? And is the vehicle a Compact SUV?
Last edited by Eric.B; 17 Dec, 2019 @ 10:24pm
Darkon 17 Dec, 2019 @ 11:00pm 
Correct a Compact SUV and it's my old model (modify-> vehicle->new generation->crash)
Just wanted to reproduce but it seems to be fixe (did you push an update?(
Last edited by Darkon; 17 Dec, 2019 @ 11:10pm
Eric.B  [developer] 17 Dec, 2019 @ 11:02pm 
Originally posted by Darkon:
Correct a Compact SUV

Restart Steam to download the hotfix. The issue should be resolved.
Darkon 17 Dec, 2019 @ 11:11pm 
Ah awsome! :steamhappy:
You are the fastest dev in steam! Thank you!
Eric.B  [developer] 17 Dec, 2019 @ 11:13pm 
Someone else reported the issue earlier. So I wasn't that fast. :)
Darkon 17 Dec, 2019 @ 11:19pm 
Shall I just have an suggestion?
When you create a new generation an you have an existing contract already on the old version, it would be nice to noify me before I select "end production scrap etc" option. Otherwise contrarct will be breached as the old model is decomm.
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