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GearCity > Help > Topic Details
Sniveling Rat 18 Aug, 2018 @ 6:02am
Starting a new game results in crash
I got this after the latest patch, the game crashes whenever I start a new game ( I have no save games so unable to test if that works)
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Showing 1-3 of 3 comments
Eric.B  [developer] 18 Aug, 2018 @ 9:05am 
In all likelihood, Steam screwed up the update on your computer. There are two ways we can fix it.

Verify your game cache: https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If that fails to fix the issue, do a clean manual reinstall, follow these steps exactly:
1) Open the main game folder folder: http://wiki.gearcity.info/lib/exe/detail.php?id=troubleshooting%3Asteam_installfolder&media=troubleshooting:steam_open_install_folder.gif
2) Return to Steam, while leaving the folder open.
3) Uninstall the game.
4) When the game is finished uninstalling, delete everything that remains in the main game folder.
5) Reboot the computer
6) Reinstall the game.
Last edited by Eric.B; 18 Aug, 2018 @ 9:06am
#1
Sniveling Rat 18 Aug, 2018 @ 10:55am 
Uninstalling-rebooting and installing the game worked, thank you!
#2
Eric.B  [developer] 18 Aug, 2018 @ 10:56am 
Originally posted by Toll:
Uninstalling-rebooting and installing the game worked, thank you!
Quite welcome. Unfortunately, Steam does this every once in a while after updates. It drives me nuts!

Enjoy the game, and let me know if you have any questions!
#3
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GearCity > Help > Topic Details
Date Posted: 18 Aug, 2018 @ 6:02am
Posts: 3

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