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IncrediBurch 18 Oct, 2015 @ 9:04am
Steam crash at Configure Controller
I have an interesting issue where certain games will crash Steam when I try to configure the Steam Controller. This can happen while accessing the config menu from inside the game or using the config menu in BPM under Manage Game.

The crash can happen as soon as I try to open the config menu or shortly after (specifically less than 1 minute in the menu). Sometimes it happens as soon as I try to reassign a key.

The game specifically causing this issue most frequently for me is DAYZ. I have tried several other games, which do not cause the issue. Alternatively, if it crashes with other games, it's not as suddenly as with DAYZ.

When I say Steam crashes, I mean just Steam. When I've tried the Controller config menu in-game, Steam will crash in the background while the game stays open and functioning. When I restart Steam, it shows me the notifications for checking, verifying, and installing Steam Client updates every time.

I'm running Windows 10. I have checked DAYZ file integrity. The game will run normally when not trying to enter the Steam Controller Configure menu. I am set up for accepting Steam Betas.

I'm not sure if anyone else is experiencing this kind of issue with any other specific games. I haven't seen any notices about DAYZ specifically either, if this is a game-specific bug.
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Showing 1-15 of 23 comments
IncrediBurch 19 Oct, 2015 @ 8:55pm 
After I little more tinkering, I found the solution.

The issue is related to which template the controller has on it when trying to configure the controller.

I had the gamepad template on. Since the game doesn't actually support gamepad fully, it was causing the crash. I switched it to Keyboard and Mouse, and the issue ceased. I was able to customize the controller fully without any further crashes.
#1
BarcSsarc 31 Oct, 2015 @ 11:42am 
I'm having the exact same issue, but with Spintires.

Though, now I can't even get far enough into configuring the controller to change the settings. As soon as, within Big Picture Mode, I go to Spintires>Manage Settings>Configure Controller, BPM crashes. The game doesn't even have to be running. How did you change the template without BPM crashing?
#2
sjlplat 31 Oct, 2015 @ 1:04pm 
Same problem with Euro Truck Simulator. CTD when configuring Steam Controller while in-game.
#3
DarkJoker 31 Oct, 2015 @ 5:28pm 
Same thing with ETS2. Worse it pauses the game and then it won't unpause with the F1 key like it says on screen, so I have to alt tab out and kill ETS2 and then restart Steam. I'll try changing the config to keyboard/mouse before launching.
#4
deadrun 1 Nov, 2015 @ 6:54pm 
same problem but with eye. i tried switchiung templates but did not work, still crashes.
#5
LukeNuk3m 6 Nov, 2015 @ 8:29pm 
I also have this problem with Spintires. It happened when I started using the top community template that had a description of 'working for me!' on it. Any solutions? I'm on latest steam beta and controller firmware.
#6
Garlash 7 Nov, 2015 @ 11:02pm 
I'm having the same issue with Dying Light. Oddly enough, the issue didn't arise until i was about 9 hours into the game. Before that, I had no problems configuring my controller.
#7
sjlplat 8 Nov, 2015 @ 8:44am 
Looks like this has been fixed in the latest update, at least with Euro Truck Simulator 2.
#8
Concordion2k 25 Nov, 2015 @ 1:17pm 
Same issue for me, with Homeworld Remastered.

I cannot seem to get far enough along in the config process to test your fix. This makes me very sad.
#9
Concordion2k 25 Nov, 2015 @ 1:56pm 
I was finally able to change the template as you suggested. and i was able to select the KB/M template. However, halfway through configurnig the controller, I crashed.
#10
MikeW 2 Jan, 2016 @ 4:49pm 
Hmmm nearly 3 months after the original post & the problem still persists, when i use my controller with Spintyres the whole steam system crashes if i even think about trying to tweak my settings.
#11
Zomba 13 Jan, 2016 @ 10:24am 
Originally posted by BarcSsarc:
I'm having the exact same issue, but with Spintires.

Though, now I can't even get far enough into configuring the controller to change the settings. As soon as, within Big Picture Mode, I go to Spintires>Manage Settings>Configure Controller, BPM crashes. The game doesn't even have to be running. How did you change the template without BPM crashing?

Im still having this problem too, only with the game contagion. its the only game i have that does it too. such a wierd bug...
#12
DonDaws 14 Jan, 2016 @ 1:11am 
Same, configuring the controller while Max Payne 3 is running crashes steam every time.
#13
Zomba 19 Jan, 2016 @ 11:44pm 
Originally posted by Zomba:
Originally posted by BarcSsarc:
I'm having the exact same issue, but with Spintires.

Though, now I can't even get far enough into configuring the controller to change the settings. As soon as, within Big Picture Mode, I go to Spintires>Manage Settings>Configure Controller, BPM crashes. The game doesn't even have to be running. How did you change the template without BPM crashing?

Im still having this problem too, only with the game contagion. its the only game i have that does it too. such a wierd bug...


I fixed my issues by first disabling steam cloud, deleting \Steam\userdata\youruserid#\GameID# and uninstalling then reinstalling the game.

I think a bad SC profile was causing the issue, idk :steamsad: seems to be working now:steamfacepalm:
#14
L0lindir Fox 7 Feb, 2016 @ 8:32pm 
This was origionally an issue with the steam Beta branch, it was steam that had the issue, my game was euro fishing.. once I switched back to the regular branch of steam the issue was no longer there, but now that steam's main branch has been updated now I have the issue again I reported it in the bug reporting area within beta but aparantly they didn't resolve the issue before updating the main branch this is a huge issue and caused my game to be unplayable I'll try disableing the cloud and reinstalling to see if that helps

Originally posted by Zomba:


I fixed my issues by first disabling steam cloud, deleting \Steam\userdata\youruserid#\GameID# and uninstalling then reinstalling the game.

I think a bad SC profile was causing the issue, idk :steamsad: seems to be working now:steamfacepalm:


Unfortunately this did not work for me I disabled the steam cloud in
Steam > Settings > Cloud
Unchecked the box
then went to \steam\userdata\userid\gameid
Deleted the entire contents
Uninstalled game
Reinstalled game still have cloud disabled and it's still instantly crashing as soon as I go to configure the controller

was fine before the last steam update this is nerve racking So guess I will continue to look for things to try, I've even overwritten things within the steam controller profiles for the game from another game just to give that a go with the same results
Last edited by L0lindir Fox; 7 Feb, 2016 @ 9:00pm
#15
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Date Posted: 18 Oct, 2015 @ 9:04am
Posts: 23

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