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maffers

5 May, 2021 @ 6:30am

Trouble with large video files

I've noticed VD really struggles with large VR video files, the cut-off seems to be around 5GB and then the video and audio start getting out of sync and the video plays at a reduced speed or becomes choppy. I thought this was a hardware issue my end, but the same videos play perfectly with other VR video players, I just much prefer the functionality of Virtual Desktop.

Does anyone have any suggestions?

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Showing 1-9 of 9 comments

randy_baton has Virtual Desktop

14 May, 2021 @ 9:18am

You might need the HEVC video extension installed from the Microsoft store to play some of the higher res videos: https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab and yes it should be free with windows but Microsoft decided to charge 99p for it ...

maffers

14 May, 2021 @ 9:14pm

Originally posted by randy_baton:
You might need the HEVC video extension installed from the Microsoft store to play some of the higher res videos: https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab and yes it should be free with windows but Microsoft decided to charge 99p for it ...

thanks, but it plays the file it is just really laggy.

randy_baton has Virtual Desktop

11 Sep, 2021 @ 1:28pm

long time in replying, but that is the problem that HEVEC fixes. The videos will still play without it but it helps remove stuttering/lag.

DGM

12 Sep, 2021 @ 7:23am

Originally posted by randy_baton:
long time in replying, but that is the problem that HEVEC fixes. The videos will still play without it but it helps remove stuttering/lag.

Thanks this solved my issue

Rhettorical has Virtual Desktop

28 Sep, 2021 @ 11:13pm

Is that a Windows 10-only solution? Anyone have a good way to down-convert an HEVC video to something Windows 8.1 can play?

ggodin [developer] 29 Sep, 2021 @ 3:16pm

Originally posted by Rhettorical:
Is that a Windows 10-only solution? Anyone have a good way to down-convert an HEVC video to something Windows 8.1 can play?

Windows 8.1 can’t decode HEVC, it’s a windows 10 only capability

Cohaven 8 Dec, 2022 @ 8:22am

Do you know if the free alternative mentioned in the comments of Microsoft store page works just as well? https://www.microsoft.com/store/productId/9N4WGH0Z6VHQ
So far it doesn't seem to make a difference, but maybe restarting the computer and headset is not all I have to do to get it to work.