Virtual Desktop

Virtual Desktop

Can't play high res HEVC videos using hardware acceleration
I've been scratching my head over this for a few days now attempting to troubleshoot the issue... but the best I've been able to figure out, the SBS 3D video files I've downloaded are just too big to play back smoothly. However, based on everything I've learned recently, they SHOULD be able to play back fine. My PC specs are more than adequate *IF* the GPU uses hardware decoding, which it is definitely capable of doing (I can get the files to play back flawlessly using MediaInfo). For whatever reason, Virtual Desktop is using software decoding for these files, which makes the video appear to play in slow motion (the audio plays back normal and quickly goes out of sync). I have both HEVC files and AVC files, and the AVC ones play normally using hardware decoding like you would expect, it's only the HEVC ones that seem to be affected. I am hoping that there is some option I haven't found to enable hardware decoding but I can't seem to locate it. Please help!

Edit: I forgot to mention... VLC seems to have the same problem as Virtual Desktop. These video files do not play correctly in VLC either, which indicates that there may be something deeper going on here outside of Virtual Desktop. While I have confirmed that hardware decoding is possible using MediaInfo, I can't seem to get any of my usual media players to decode these files using the GPU (also for the record my GPU is an RTX 3080).
Last edited by cold.fire; 7 Aug @ 3:59pm
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A developer of this app has indicated that this post answers the original topic.
ggodin  [developer] 7 Aug @ 9:32pm 
Try choosing a different decoding method
I'm a bit embarrassed because I honestly did not know there was an option for that until you said it. I've located the tiny options button on the video tab now... and choosing the correct decoder did get it working correctly. For some reason I thought all the options were on the settings tab, which is why I couldn't find it before now. Thanks for the tip!
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