Dev Announcement :: Diluvion General Discussions

Diluvion

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Zigzag [developer] 16 Jan, 2019 @ 7:21am

Dev Announcement

Hey everyone,
Thanks for the patience with our short absence and generously giving us time to regroup.

Wanted to jump in and clarify the update below as there is some confusion on the forums. The post has been moved here since this is where people report feedback. Diluvion:Resubmerged has been a project that’s taken a lot of energy, love and time. It’s not something the team plans on abandoning. Our team and community have built Resubmerged together for the last year and a half. There’s been a lot of Beta testing with your response and feedback and we thank you so much.

While the team dedicated nearly four years to doing this, we also have to balance real-life in the process now nearly two years from initial launch (wow, it’s been awhile!). That means, unlike before, that sometimes fixes go slower than everyone would like.TO BE CLEAR, this does not mean that we’re done here :) Diluvion continues to be the labor of love previously mentioned and our community has been together a long time. Thanks for all the support and appreciation you’ve given the game. It’s motivating to see people play and witness the progress of everything from inception onward.

We're actively listening, and we will strive to address as much of your feedback as we can. Our Publisher and the team are focusing on some items now that will be shared shortly.

Hey everyone, I'd like to talk to you about the situation, and I don't mean the jacked up dude from Jersey Shore.

You've probably noticed if you've played Re-submerged that there's a number of open issues. People are upset about that, and rightfully so. Communication between devs and players is important to me, but it can also be nerve-racking, so I've been putting it off.

For the duration of support and many months pre-release, I've been the only technical developer on this project. I specify 'technical' because the wonderful LightReturn has been working on music composition, sound design, and testing throughout, however he's not a programmer. Diluvion is a big game, and even though we did (believe it or not) test for hundreds of hours before launching, there's a lot that got past us. Fixing the remaining issues is no small task, especially for one person.

The reason I'm bringing this up is that I'd like to be clear on why support is so slow. This is not how I make money; I'm in the middle of a career shift, and I've been putting a lot of energy (read:all of it) into my job and further education. I'm not abandoning the community or Diluvion, but until I have some stable footing, it's necessary for me to focus my effort on other things. I speak for the team when I say we really appreciate the support and enthusiasm we've received from you throughout this process.

Thanks for reading. :)

Sincerely,
-Leo

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Showing 1-15 of 38 comments

CocoJacoby has Diluvion

16 Jan, 2019 @ 9:19am

So great to hear your response. THANKS!!!

havarc

18 Jan, 2019 @ 1:40pm

Linux User here, I don't even have access to Resubmerged.

While I admire your passion to your work, your attempt to roll out a Linux(/Mac) build has actually backfired on us since with Proton, we can now run almost any Windows-only game perfectly fine on Linux. Just not anything that already has a Linux build, however broken, unplayable or outright not existing the files in that build are.
My Suggestion would be to either try and pull the Linux/Mac build completely (if even possible) or join the appeal to Valve to enable Proton even for games which already have a port. Your case would make a really good argument here.

Thanks for the work, we still really appreciate your efforts!

JoshieWoshy has Diluvion

19 Jan, 2019 @ 2:38am

keep up the good work fellas!

cdaragorn

19 Jan, 2019 @ 6:38pm

Very nice to hear from you again. Glad to hear you're still working on the game!

Is there any way you could provide the same beta build to GOG that you did to Steam? I'm unable to play because of the save bug and would like to try to help solve it but can't get a version that will produce the logs you asked for. Thanks for all the hard work!

MAKAROV

20 Jan, 2019 @ 7:16am

Guys, thank you for continuing to work on the game.

MattTDN 21 Jan, 2019 @ 1:23pm

Originally posted by havarc:
Linux User here, I don't even have access to Resubmerged.

While I admire your passion to your work, your attempt to roll out a Linux(/Mac) build has actually backfired on us since with Proton, we can now run almost any Windows-only game perfectly fine on Linux. Just not anything that already has a Linux build, however broken, unplayable or outright not existing the files in that build are.
My Suggestion would be to either try and pull the Linux/Mac build completely (if even possible) or join the appeal to Valve to enable Proton even for games which already have a port. Your case would make a really good argument here.

Thanks for the work, we still really appreciate your efforts!

I am just going to take a stab at guessing you mean instead of building native for Mac/Linux you are telling/asking them to try and get the game officially whitelisted for use on Proton/SteamPlay?Just note that a new release of Steam Play/ Proton was released not that long ago that made it so games with Linux build could be forced to run through Proton instead of their native builds. Ie Dying Light can be forced to used Windows version through Proton instead of the native Linux build.

havarc

21 Jan, 2019 @ 9:02pm

Originally posted by dark1LTG:
I am just going to take a stab at guessing you mean instead of building native for Mac/Linux you are telling/asking them to try and get the game officially whitelisted for use on Proton/SteamPlay?Just note that a new release of Steam Play/ Proton was released not that long ago that made it so games with Linux build could be forced to run through Proton instead of their native builds. Ie Dying Light can be forced to used Windows version through Proton instead of the native Linux build.

Oh snap, without your comment I wouldn't ever have known that they actually implemented that feature. Goes to show that my comment was after that Update.
As always the real hero is in the comments.

Thanks man!
Thanks everyone!

post edit:
I am getting the relevant Update Notification (dated 19.01.) JUST NOW (22.01)?!

doctorpuppet has Diluvion

24 Jan, 2019 @ 8:01pm

Wait, so will there be a Mac release of Resubmerged? I never got to play the vanilla version, so in short, I have yet to play the game I payed for ages ago.

Zigzag [developer] 25 Jan, 2019 @ 3:02pm

Wait, so will there be a Mac release of Resubmerged?

Yes, the thing that's holding us up for Mac is the audio plugin. We use a program called Wwise for all of our audio, and for some inexplicable reason, it freezes every time we try to export the Mac audio. I'm talking with their support team now to try and get it fixed.

As far as official Linux support, the barrier right now is licensing. For some of the plugins we use, they charge us for each OS we want to release, and it's a lot of money. We can't afford to purchase the Linux license at the moment.

doctorpuppet has Diluvion

25 Jan, 2019 @ 4:01pm

Thanks so much for the update and for continuing to support Mac! I hope things work out for the Linux folks as well.

#10

havarc

27 Jan, 2019 @ 3:30am

Originally posted by Zigzag:
Wait, so will there be a Mac release of Resubmerged?
As far as official Linux support, the barrier right now is licensing. For some of the plugins we use, they charge us for each OS we want to release, and it's a lot of money. We can't afford to purchase the Linux license at the moment.

Apart from minor issues (that probably happen on Windows too) Resubmerged runs fine on Steam Play/Proton.
Considering that there wasn't even hope that my rant from earlier would be fixed and yet the patch was out before I posted and the fact that Valve is also working on a MacOS release of Steam Play, you may wanna hold back and check their progress before rushing out the door!

From my standpoint you should concentrate your efforts on fixing the Windows-version and work with the Proton team to make that version work better on every OS.

#11

Smooth Operator has Diluvion

6 Feb, 2019 @ 1:36pm

You know, you can tell that this is a passion project. Of over 200 games in my library, this is one of the games I really want to see shine above all the others. It's such a charming and unique game with massive potential. I just came back to it now, not having played since last september, and the changes are huge. So are the issues.
Stations are lodged half-way into the ground/ice, some of them are bouncing up and down like the chains were made of rubber, and so on..

I really, really hope these problems will be solved. The game truly deserves it.

#12

Chaotic Neutral Honk has Diluvion

9 Feb, 2019 @ 3:42pm

'Diluvion is a big game, and even though we did (believe it or not) test for hundreds of hours before launching, there's a lot that got past us. Fixing the remaining issues is no small task, especially for one person.'

Eh. Launches the new and improved version with A GAME BREAKING BUG ON THE MAIN QUEST. I really want to enjoy that game. I really want to share it with my friends. I really want to enjoy a unique experience. It is seriously problematic when players literally can not finish the game with serious bugs. How did you play test for hundreds of hours when you missed a couple very serious fundamental game breaking bugs?

I am glad your publisher got after you for leaving the game in it's current state.

#13

cdaragorn

10 Feb, 2019 @ 11:54am

Originally posted by Muzza Craftsman:
'Diluvion is a big game, and even though we did (believe it or not) test for hundreds of hours before launching, there's a lot that got past us. Fixing the remaining issues is no small task, especially for one person.'

Eh. Launches the new and improved version with A GAME BREAKING BUG ON THE MAIN QUEST. I really want to enjoy that game. I really want to share it with my friends. I really want to enjoy a unique experience. It is seriously problematic when players literally can not finish the game with serious bugs. How did you play test for hundreds of hours when you missed a couple very serious fundamental game breaking bugs?

I am glad your publisher got after you for leaving the game in it's current state.

You definitely are right to be frustrated at the state of the game. Your assumption that because you ran into a game breaking bug it must be impossible to miss it, though, is honestly ignorant of how programming works and the myriad of complex issues that could cause one series of steps or system/driver setups to lead to one behavior while another one results in something very different.

I equate most of the problems with inexperience. Just from my experience with .NET I can see several choices they made that I know cause problems because they don't work the way you would assume they did or are just plain unreliable. I really hate the way they store saved game data to give an example.

I am glad to hear that they will be working to fix the problems. I certainly won't trust any future games from them without first seeing proof that they are already completely playable without game breaking bugs but I don't think for a second that they acted maliciously or dishonestly with this game.

#14

Chaotic Neutral Honk has Diluvion

16 Feb, 2019 @ 9:17pm

Originally posted by cdaragorn:
Originally posted by Muzza Craftsman:
'Diluvion is a big game, and even though we did (believe it or not) test for hundreds of hours before launching, there's a lot that got past us. Fixing the remaining issues is no small task, especially for one person.'

Eh. Launches the new and improved version with A GAME BREAKING BUG ON THE MAIN QUEST. I really want to enjoy that game. I really want to share it with my friends. I really want to enjoy a unique experience. It is seriously problematic when players literally can not finish the game with serious bugs. How did you play test for hundreds of hours when you missed a couple very serious fundamental game breaking bugs?

I am glad your publisher got after you for leaving the game in it's current state.

You definitely are right to be frustrated at the state of the game. Your assumption that because you ran into a game breaking bug it must be impossible to miss it, though, is honestly ignorant of how programming works and the myriad of complex issues that could cause one series of steps or system/driver setups to lead to one behavior while another one results in something very different.

No. Not at all. Diluvion averages 5/10 players daily. I was able to google a significant number of players with this same issue. This bug is un-missiable because it breaks the story. It is not an engine bug. It is not a graphic bug. It is a bug that it seems every player is experiencing.

I am glad to hear that they are 'fixing' the problems. I am glad your publisher kicked you in the ass to do anything. If you pop over to the developers instigram page you know he is working on other games.