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Kaname Madoka 28 Jun, 2018 @ 2:04pm
Techsupport doesnt work?
I have troubles starting NS2 and a Dev (i think) told me to use Techsupport so i can send him a "zip" file that Techsupport creates or something like that, so he could see what's the problem and try to help me... well... when i try to use Techsupport this message appears:

The app wasnt able to start correctly (0xc000007b).

The only solution i found to this was to download tons of files that are supposed to solve this problem, but since they didnt work, i just verified the data through steam, deleting it in the process and still nothing happend.
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Ghoul  [developer] 28 Jun, 2018 @ 11:43pm 
Hi,

that error usually occurs if steam failed or forgot to install the VC 2013 Redistributable Packages. Please have a look at the tech support Readme post for instructions how to manually install them. Most likely the game did not start due to the same reason. Additionally make sure you are running a 64 bit version of Windows because ns2 does not support 32 bit / x86 versions any longer.
Last edited by Ghoul; 28 Jun, 2018 @ 11:43pm
#1
Kaname Madoka 29 Jun, 2018 @ 4:50am 
Originally posted by Ghoul:
Hi,

that error usually occurs if steam failed or forgot to install the VC 2013 Redistributable Packages. Please have a look at the tech support Readme post for instructions how to manually install them. Most likely the game did not start due to the same reason. Additionally make sure you are running a 64 bit version of Windows because ns2 does not support 32 bit / x86 versions any longer.
Thanks for answering! yes, i do have a 64 bits PC but i didnt knew there was a thread about Techsupport.
Again, thanks!
#2
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Natural Selection 2 > Technical Issues > Topic Details
Date Posted: 28 Jun, 2018 @ 2:04pm
Posts: 2

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