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did you check if the steam server browser works (in steam: view -> servers-> change filters -> set game to Natural Selection 2 -> Hit refresh all)? Then try to connect to a server via the steam server browser or https://ns2servers.pw/ and see if connecting directly to a server works or not. Additionally add - verbose 2 to the start parameter of ns2, start the game again and then post your game log (%appdata%/Natural Selection 2/log.txt) here.
I've checked the Steam built-in server finder when I had this issue and it worked.
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After meddling with the game for few hours, I found the cause of the problem to be a rather strange one, it seems that whenever I set the screen resolution to 1920x1080, the game would lose all internet connections. An odd issue indeed.
Cheers.
That's a rather bizarre issue. Maybe it has to do with another issue we are going to resolve with the next game update. But great you figured out how to resolve it.