crach report :: Tropico 6 General Discussions

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GWC

7 Mar @ 2:01am

crach report

LoginId:aa8472574c31a821805ee7bddad412a4
EpicAccountId:

Fatal error: [File:Unknown] [Line: 4533] Missing global shader FT6TransparentBackgroundCS's permutation 0, Please make sure cooking was successful.

Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
Tropico6_Win64_Shipping
kernel32
ntdll

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Showing 1-1 of 1 comments

Lunareiya [developer] 7 Mar @ 2:11am

Hey GWC,
have you tried verifying your gamefiles yet?

Select Tropico 6 from your Steam library
Either right click the game in your Library, or click the gear icon from the game's Library page on the far right.
From the drop down menu, select "Properties..."
Select the "Local Files" tab and click the "Verify integrity of game files..." button
Steam will verify the game's files - this process may take several minutes.)

In case that doesn't solve the issue, please send a message to our support at support@kalypsomedia.com with a description, the crash report you posted above and a DxDiag.txt, so we can investigate!
To create a DxDiag.txt, please do the following:

Click "Start" button and choose "Run". Or alternatively, press (Windows-Button)+R
Then type "dxdiag" (without quotation marks) and click “OK”
Click the "Save all Information"-button, located at the bottom of the program window
Save the file as "dxdiag.txt”
Attach the file "dxdiag.txt" to your email to support@kalypsomedia.com

Our support will get back to you as soon as possible!
Have a good one