Heroes of Elios,

As of late we have received some messages about scam attempts aimed to our Steam users.
We would like to take this chance to remind everyone that neither the Steam Support or the Elsword Europe Support will ever contact you via private means (be it direct messages via Discord or messages via Steam) to discuss any kind of situation within your Steam or Elsword Europe account.

Take a look at these different threads to make sure you understand how to keep your account safe and what common practices are used by scammers.

• Our Safety Guide[forum.elsword.gameforge.com]
  
• SteamRep thread about scams related to checks[forums.steamrep.com]
  
• Common scams[forums.steamrep.com]

Keep this in mind when accepting friend requests from random people or replying to them.

Stay safe and happy gaming!
Your Elsword Team.