After joining or creating game, I get connection lost overlay but can still play

Store Page

Witch It

All Discussions Screenshots Artwork Broadcasts Videos Workshop News Guides Reviews

Witch It > Bug Reports > Topic Details

1 Apr, 2024 @ 7:33pm

After joining or creating game, I get connection lost overlay but can still play

An overlay saying Connection is Lost please reconnect to the network pops up every time I join or create a game about 15-30 secs after joining. I have tried rebooting steam, the computer and the steps detailed in the pinned connection lost discussion. While the overlay is up, I am still in the game and able to move around and play but the overlay makes it useless to try to play. The person I am playing with is on a shared ethernet connection in the same room.

A moderator of this forum has marked a post as the answer to the topic above.
Click here to jump to that post.

Originally posted by Exe:

Hey everyone!
Sorry to hear you're having this issue.

In previous cases, this error was caused due to the user's computer clock - in short, an incorrect clock can cause issues with connecting to the backend.

Please could you set your clocks to "automatic" on your computer - and if that doesn't work, try setting it manually?

Let me know if this works!

< >

Showing 1-13 of 13 comments

Strato-Cat has Witch It

1 Apr, 2024 @ 8:58pm

Same here, game still runs fine it just has the connection lost overlay on my screen

Quotenfrau has Witch It

1 Apr, 2024 @ 11:41pm

Same here!

Dcoy

1 Apr, 2024 @ 11:48pm

Same as well.

ОСЕМЕНИТЕЛЬ has Witch It

2 Apr, 2024 @ 12:25am

A moderator of this forum has indicated that this post answers the original topic.

Exe

5 Apr, 2024 @ 8:26am

Alex Melancini has Witch It

5 Apr, 2024 @ 12:23pm

Same here, despite clock set to automatic :(

Exe

6 Apr, 2024 @ 5:38am

Originally posted by Alex Melancini:
Same here, despite clock set to automatic :(

Please could you right click Witch It in your Steam Library, press Properties, then General, then add this launch option in the text box:
-usecustomlog

Start the game, and write down your local time and timezone around the time you opened the game. Then close Witch It once you're in the main menu.

The log is saved to %localappdata%/WitchIt/Saved - please can you send this to us alongside the local time and timezone when you ran the test to support@barrelrollgames.com?

Thank you!

Alex Melancini has Witch It

6 Apr, 2024 @ 2:16pm

Thank you for your reply, email sent.

HolyHeckfire 9 Apr, 2024 @ 6:42pm

Also have this issue despite clock fix.

Exe

9 May, 2024 @ 8:06am

Originally posted by HolyHeckfire:
Also have this issue despite clock fix.

Sorry for the slow response! I think we just discovered what's causing the issue - please could you try again and let me know if it works?

#10

peredovoyotrjad has Witch It

19 May @ 12:51am

i have the same problem on this account, clock is automatic. Two month ago all was ok!! On other computer and account all is ok. I cant play with my son:(

#11

peredovoyotrjad has Witch It

19 May @ 12:58am

Originally posted by peredovoyotrjad:
i have the same problem on this account, clock is automatic. Two month ago all was ok!! On other computer and account all is ok. I cant play with my son:(

but after this
"Please could you right click Witch It in your Steam Library, press Properties, then General, then add this launch option in the text box:
-usecustomlog Start the game, "

it works. I dont know how long it will work

#12

Exe

19 May @ 1:11am

Originally posted by peredovoyotrjad:
Originally posted by peredovoyotrjad:
i have the same problem on this account, clock is automatic. Two month ago all was ok!! On other computer and account all is ok. I cant play with my son:(

but after this
"Please could you right click Witch It in your Steam Library, press Properties, then General, then add this launch option in the text box:
-usecustomlog Start the game, "

it works. I dont know how long it will work

If it breaks again, please let us know!

#13

< >

Showing 1-13 of 13 comments

Per page: 1530 50

Witch It > Bug Reports > Topic Details

Date Posted: 1 Apr, 2024 @ 7:33pm

Posts: 13