+1 fully agree , a real airline doesn't wait beyond its departure time for dumb passengers because it all about ATC departure and arrival slots being available.
Can we have this realism please?

Bump. I would love to see a reply from the devs on this?

i believe the plane only gets delayed when departure time is up and at least one crew has not shown up at the gate. it will leave if pax has not shown up at gate.

If 1 (or more) flight crew haven't boarded, no pax will board the plane at all. Regardless of how many pax are on board after the flight crew is complete, the plane will leave if no pax are in the gate agent queue or on their way from the gate agent to the plane.

Here are some examples:
https://pasteboard.co/IiODcd5.png
https://pasteboard.co/IiODA2l.png
https://pasteboard.co/IiODI2o.png
https://pasteboard.co/IiODPLr.png

Am surprised I haven't put this one in the 'How To / FAQs' sticky post by now, heh. Writing the first part of the response w/ the intent of putting it there. :)

Q: When will an aircraft wait on a passenger?
A: The ONLY time an aircraft waits on a passenger is when the passenger is "inside the ropes" of the queue for a GAD and/or actively using the gate agent desk / scanning his ticket -- at which point he will then immediately be on his way to the aircraft from the desk.

In no other circumstances will an aircraft wait for a passenger, or multiple passengers. Use queues to get the best throughput and to help alleviate any burden from "stragglers" who walk up to the GAD at the last minute; that way you know whether the passenger is "inside the ropes" or not, and when they aren't then the aircraft will leave.

Aircraft WILL wait on: 1) Flight Crew, 2) Luggage Services, 3) Fuel Services.


In your screenshots, the Gate indicates that the pax are in the queue -- where are the passengers actually at, are they in front of the GAD and using it? It looks like one of the pax is actively moving from the GAD to the aircraft.

The idea here is that we want the aircraft to leave on-time BUT if the passenger has been waiting in the queue we don't want the aircraft to suddenly depart while the pax is walking from the GAD to the plane, or while the passenger is being de-queued.

Part of the challenge here is time vs movement scaling, but I wouldn't expect you to have this issue given the flight's time block -- does it still occur with queues? Where are those couple of passengers at, are they right in front of the GAD & actively walking up to it?

The problem is, while one pax is on the way to board, another is entering the queue. This can continue many times.
You need to close the queue somehow.

Originally posted by andycishere:

The problem is, while one pax is on the way to board, another is entering the queue. This can continue many times.
You need to close the queue somehow.

Or...you can figure out how to get PAX to their gates on time.

I've had a flight crew use a facility that's very far away, ie. a mobile charger queue, OUTSIDE the security zone. That single pilot then very slowly proceeded to delay my entire 500 waiting passengers at the GAD from boarding the plane while he took the LONG queue to check through security, leaving the entire flight cancelled IIRC. I also found that when I put benches OUTSIDE the security zone, my passengers would sit there and have to go through the entire security queue again before boarding.

having a queue just for crew at security will help move them thru quickly and not hold your flights up

Surely it should not be possible to go through security, then wander out again to go sit on a bench?

Originally posted by Dozer:

Surely it should not be possible to go through security, then wander out again to go sit on a bench?

The AI will generally not do it unless there's either a massive need (i.e. they have to go to toilet real bad) or there's a bug. In the latter case I'm always happy to see the save and take a look but I haven't seen any recently that presented this behavior.

If this does happen to anyone nowadays please open a new thread!