Project Hospital

Project Hospital

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Campaign Bug
In Campaign 2, I found a bug that seriously hinders the progress of the game. In particular, the internal medicine department is included from the beginning, but almost all of it is broken. The development team does not have time to be busy with a new game, and they have to remake this game from scratch again. Please fix it as soon as possible.

First, start Campaign 2 and use the internal medicine department as it is without changing the layout or placement. Then, after a certain point, everything except the examination room will stop working.

The patient's symptoms are identified, and a treatment that can only be given in the special diagnosis room and the diagnosis room is given. The patient moves and sits in a chair in front of the room to wait. However, no doctor comes, and the message "The patient went home without receiving treatment" appears, and the red number just keeps increasing. Even if you click on the patient to view the details, it says "The patient cannot receive treatment." Why? Is it not that they cannot receive treatment, but that they just don't want to receive it? As far as I can tell, doctors cannot be placed in these rooms, and a bed mark appears. I think this icon mistake is the cause of the bug.

However, in the Department of Internal Medicine, both the Special Treatment Room and the Diagnostic Room are displayed as "1", and it is assumed that there is one room each and that they are functioning.

Also, in the same Campaign 2, when I tried to move a doctor from the Doctor Waiting Room in the Department of Internal Medicine to the Examination Room, I got the message "For specialist departments, you must be on a shift that can respond to emergencies," and I couldn't place him in the examination room. Huh? I don't understand that.

For now, the only possible cause is a bug, and it's the same no matter how many times I try again. Due to this internal medicine bug, Campaign 1 was riddled with bugs from top to bottom, with bugs appearing one after another, making it a storm of bugs from morning to night.

I would like more information on this. If anyone from the development team is watching, I would appreciate it if you could verify the bug when you have time, report the results of the detailed verification, and release a patch as soon as possible.

Please provide information on the following:
・Start Campaign 2
・Use the original staff and layout for the Department of Internal Medicine, and keep the staff the same. Do not change the positions of the Doctor Waiting Room and the Nurse Station (it is okay to move the Emergency Department and Radiology Department).
・Complete the goals of treating 28 patients and treating 31 patients per day, and the quest "Keep a profit for three days" is available.
・Examine patients in the internal medicine department and perform treatments that require the special treatment room and diagnostic room.
・Attempt to move a doctor who is in the doctor waiting room from the beginning to the examination room in the internal medicine department. Initially, there are three doctors on the day shift and one on the night shift, so try to place one of the day shift doctors on the night shift in the examination room.

Under the above conditions,
・Were you able to treat patients while they were waiting for treatment in the special examination room and diagnostic room? Also, did the patient information say "unable to receive treatment"?
・Were you able to move the doctor in the doctor waiting room to the examination room?

I'm looking forward to detailed information on the above. So far, I've been hindered by this bug and have already failed more than 5,000 times.
If anyone has managed to do all of this, I'd appreciate it if you could provide as much detailed information as possible (e.g. which doctors were moved and how. Names, status, characteristics, disease names, etc. of patients who were properly treated).
Last edited by Joney-F; 13 May @ 1:46pm
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Showing 1-12 of 12 comments
Manouche 13 May @ 1:00pm 
How did you end up with Internal Medicine in Campaign 1 ?
Isn't it the mission where you need Ortho and General Surgery ?

>>>> low-infiltration adrenal gland

Never seen this in the game. Are you using mods ? If you are using mods then look no further the cause of your bugs.

Campaign 1 works perfectly fine, be sure of that. The game was released some time ago and has been played by a gazillion players. If they were bugs in the more mundane large systems of the game, they'd be found and known. You will find the occasional bug for sure but not the sort you are reporting now.
Joney-F 13 May @ 1:08pm 
Originally posted by Manouche:
How did you end up with Internal Medicine in Campaign 1 ?
Isn't it the mission where you need Ortho and General Surgery ?

>>>> low-infiltration adrenal gland

Never seen this in the game. Are you using mods ? If you are using mods then look no further the cause of your bugs.

Campaign 2 works perfectly fine, be sure of that. The game was released some time ago and has been played by a gazillion players. If they were bugs in the more mundane large systems of the game, they'd be found and known. You will find the occasional bug for sure but not the sort you are reporting now.

In Campaign 2, there is an internal medicine department from the beginning. I didn't choose it.
Then, I forgot the name of the medicine, but when I looked at the explanation of the treatment, I think it was "Prerequisite: Special Diagnosis Room". When I chose that, the patient moved away.

After that, I followed the patient and he was sitting and waiting in front of the special diagnosis room that was there from the beginning, but he left when he couldn't receive treatment. I thought there must be some mistake, so I looked again the next time, and he had left as expected. This has been going on for hundreds of days now, but I couldn't think of any reason other than a bug, so I asked the development team to investigate it in this thread.
Last edited by Joney-F; 13 May @ 1:50pm
Manouche 13 May @ 1:18pm 
Are we talking about the same thing then ?

I just launched the game to start Campaign 1 and this is the screenshot I made.
Is it the clinic you are playing ?

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481086406
Joney-F 13 May @ 1:46pm 
Originally posted by Manouche:
Are we talking about the same thing then ?

I just launched the game to start Campaign 1 and this is the screenshot I made.
Is it the clinic you are playing ?

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481086406
My apologies.
I've just changed it to the English version, and it's campaign 2.
Actually, if you change the language to "Japanese" in the settings, there's a bug where the campaign numbers 2 and 1 are reversed.

In the English version it's campaign 2. I'll edit the comment above.
Manouche 13 May @ 3:14pm 
No worries, my friend, it is not your fault and even if it were, mistakes happen.

So let's figure this out because it definitively works :)


Originally posted by Joney-F:
The patient's symptoms are identified, and a treatment that can only be given in the special diagnosis room and the diagnosis room is given. The patient moves and sits in a chair in front of the room to wait.

The patient needs to be hospitalised for treatments in Special Procedures Unit. Then he is transported by nurses. And he is treated by an on-call doctor from the hospitalisation side, you don't need to put a doctor there. It's like an Operating Room but different.

Originally posted by Joney-F:
Also, in the same Campaign 2, when I tried to move a doctor from the Doctor Waiting Room in the Department of Internal Medicine to the Examination Room, I got the message "For specialist departments, you must be on a shift that can respond to emergencies," and I couldn't place him in the examination room. Huh? I don't understand that.

I don't understand that part well. It looks like the message that warns that you need night ER to open specialised dpts at night (it is worded differently in English). Do you have ER consultations opened at night ?

The Diagnostic Unit is used by on-call doctors to examine hospitalised patients (examinations which are not done bedside in the game like blood pressure measurements...), you don't need to do anything with it, it works by itself.
Manouche 13 May @ 3:28pm 
So I started Campaign 2 to check on a particular point and at the start, the clinic is not 24/7.
First, you need to hire a doctor for night consultations at the ER to make the clinic 24/7 then you will be able to hire a doctor for night consultations at Internal Medicine.

I hope this all helps.
Joney-F 14 May @ 2:05am 
Originally posted by Manouche:
The patient needs to be hospitalised for treatments in Special Procedures Unit. Then he is transported by nurses. And he is treated by an on-call doctor from the hospitalisation side, you don't need to put a doctor there. It's like an Operating Room but different.
Yes, that should be the case, but for some reason the doctor in the waiting room would not go to the special treatment room or diagnostic room. I ordered a minimally invasive endoscopic procedure for treatment, but he left without being able to treat me. No matter how many times I tried again, it didn't work. The patient's card (information window) said "unable to treat," and I don't know the reason for this and it seems like it can't be anything other than a bug, so I'm wondering if it's a bug. This caused me to miss out on $2,000 in medical expenses, and there were several other things I couldn't treat. Please re-examine.
Last edited by Joney-F; 14 May @ 2:20am
Manouche 14 May @ 12:55pm 
I am confused, I am not sure what you mean by the doctor in the waiting room.
At start, you have 1 doctor in an office doing consultations on the 2nd floor.
And 3 day doctors and 1 night doctor in the hospitalisations floor in the 1st floor, in the on-call room, the red zone. The on-call doctors are the ones who will treat this patient.

Maybe you've changed something that makes it not work now.
I will play it later and see for myself if I can make it work or not.

I´ve been thinking maybe it's a result of a bad translation. I saw there is a mod in the workshop named Japanese Language Fixing. I don't know what it does maybe you could take a look.
You will find many videos on youtube showing players doing campaign 2, maybe that can help too and clear misunderstandings.
Joney-F 14 May @ 1:49pm 
Originally posted by Manouche:
I am confused, I am not sure what you mean by the doctor in the waiting room.
At start, you have 1 doctor in an office doing consultations on the 2nd floor.
And 3 day doctors and 1 night doctor in the hospitalisations floor in the 1st floor, in the on-call room, the red zone. The on-call doctors are the ones who will treat this patient.

Maybe you've changed something that makes it not work now.
I will play it later and see for myself if I can make it work or not.

I´ve been thinking maybe it's a result of a bad translation. I saw there is a mod in the workshop named Japanese Language Fixing. I don't know what it does maybe you could take a look.
You will find many videos on youtube showing players doing campaign 2, maybe that can help too and clear misunderstandings.

Sorry. I confirmed that they are on-call and I understand that they treat patients from on-call, but when performing minimally invasive endoscopic procedures, there are cases where they say "I can't treat you" and leave no matter how many times I try. I can't think of any reason other than a bug why this happens, so I think it must be a bug after all.
How many times do I have to tell them? It doesn't solve anything. What exactly do you want to do?
I will wait for the development team to verify it. Thank you.
Last edited by Joney-F; 14 May @ 1:52pm
Manouche 14 May @ 5:20pm 
I will leave it as it is now but since I played the beginnings of the mission and made screenies , I will still post it here so I didn't do it for nothing.

I didn't make any change, just started the mission and played it out.

See this patient, on day 1, you have the same in your game at the same time of the day, he will have the same name in English, Frank Lewis , probably with another name in another language but you can still find him, same portrait etc...
Here, he is already diagnosed and hospitalised, he is 'going to bed'.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481670503

A nurse is now transporting him to treatment.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481670669

They arrive at the Special Procedures Unit. Look at the doctor in blue, ready and waiting for the patient.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481670777

The doctor at work, doing her incantations.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481670843

The doctor is done and going for a good cup of tea. The patient is treated and MIEP is now in blue.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481670935

The patient is 'transported to room' by the nurse and it's over.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3481671154
Joney-F 15 May @ 3:17am 
Thank you for the screenshot. We have confirmed that they do provide treatment to hospitalized patients, but there are treatments that do not require hospitalization, and in those cases, patients may go home.

I don't know if you know this, but some internal medicine treatments use diagnostic units and special produced units. In this case, if the patient's symptoms are relatively mild and you try to move them from the examination room to these rooms without being hospitalized, the message "Treatment not available" will appear under the patient's name on the right, and they may go home. There is only one room, so if someone is receiving treatment, is it because there is no room for others? I don't really understand.
Manouche 15 May @ 2:12pm 
Originally posted by Joney-F:
there are treatments that do not require hospitalization, and in those cases, patients may go home.

They do require hospitalisations, it is just not mentioned in the tooltip.
Is it hydroxyurea ? The tooltip says the diag unit is required, it doesn't say hospitalisation is required but anything done at the diag unit requires hospitalisation anyway so you need to hospitalise the patient.
Is it an IV like Desmopressin ? All IVs require hospitalisation, it's just not in the tooltip.

Name the treatment and I will tell you how to prescribe it in the game.

You should have a pop up that stops the game and warns you that a patient needs hospitalisation to receive a treatment. Are those pop ups disabled in the options ?
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