Troubleshoot.

You could add some more detail, like include your systems specs, and mention which games you've tried. Have you tried the least demanding game in your library? Same result? Or?

Cloud-sync is a usual culprit in my experience; I'd guess see if it is trying to do that (for any of the titles in your library, I might add).

Originally posted by nullable:

Troubleshoot.

You could add some more detail, like include your systems specs, and mention which games you've tried. Have you tried the least demanding game in your library? Same result? Or?

The games I am having trouble with are lego batman 3 lego the hobbit and lego marvel superheroes 1 that i know of. I have played other games and they worked just fine. My system specs are:
Processor Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz 1.90 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

Originally posted by Bitchless Andronic:

Originally posted by nullable:

Troubleshoot.

You could add some more detail, like include your systems specs, and mention which games you've tried. Have you tried the least demanding game in your library? Same result? Or?

The games I am having trouble with are lego batman 3 lego the hobbit and lego marvel superheroes 1 that i know of. I have played other games and they worked just fine. My system specs are:
Processor Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz 1.90 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

You left out some details in your system specs. Keep trying though, remember if you want good input you need to provide good information. And leaving bits out doesn't make for good info.

Namely, what GPU are you using? I'm guessing it's the IGP on the CPU, but why should I be guessing about your system exactly?

If it is the IGP, have you tried updating the drivers?

And you know there's more than one 64bit OS, which one are you running?

Originally posted by nullable:

Originally posted by Bitchless Andronic:

The games I am having trouble with are lego batman 3 lego the hobbit and lego marvel superheroes 1 that i know of. I have played other games and they worked just fine. My system specs are:
Processor Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz 1.90 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

You left out some details in your system specs. Keep trying though, remember if you want good input you need to provide good information. And leaving bits out doesn't make for good info.

Namely, what GPU are you using? I'm guessing it's the IGP on the CPU, but why should I be guessing about your system exactly?

If it is the IGP, have you tried updating the drivers?

And you know there's more than one 64bit OS, which one are you running?

Sorry but I'm not that good with specs and stuff like this. I probably should've metioned that I'm on a Hp laptop.
What specs should i tell u about and I'll try and find them.

Originally posted by Chronocide:

Originally posted by Bitchless Andronic:

The games I am having trouble with are lego batman 3 lego the hobbit and lego marvel superheroes 1 that i know of. I have played other games and they worked just fine. My system specs are:
Processor Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz 1.90 GHz
Installed RAM 16.0 GB (15.8 GB usable)
System type 64-bit operating system, x64-based processor

If running steam, you can go to "Help" at the top, and then from there "system information" and it'll give you a long list that you can copy paste into the forum.

Thanks a lot

Computer Information:
Manufacturer: HP
Model: HP EliteBook 850 G6
Form Factor: Laptop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz
CPU Family: 0x6
CPU Model: 0x8e
CPU Stepping: 0xc
CPU Type: 0x0
Speed: 1896 MHz
8 logical processors
4 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Client Information:
Version: 1747701111
Browser GPU Acceleration Status: Enabled
Browser Canvas: Enabled
Browser Canvas out-of-process rasterization: Enabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Enabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Enabled
Browser Rasterization: Enabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Enabled
Browser Video Encode: Enabled
Browser Vulkan: Disabled
Browser WebGL: Enabled
Browser WebGL2: Enabled
Browser WebGPU: Enabled
Browser WebNN: Disabled
Video Card:
Driver: Intel(R) UHD Graphics 620
DirectX Driver Name: igdumdim32.dll
Driver Version: 31.0.101.2121
DirectX Driver Version: 31.0.101.2121
Driver Date: 3 3 2023
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: Intel(R) UHD Graphics 620
VendorID: 0x8086
DeviceID: 0x3ea0
Revision: 0x2
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 13.54" x 7.60" (15.51" diag), 34.4cm x 19.3cm (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes: 2x 4x 8x 16x
Sound card:
Audio device: Headphones (Realtek(R) Audio)
Memory:
RAM: 16190 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 487131 MB
Largest Free Hard Disk Block: 105847 MB
OS Install Date: Nov 25 2024
Game Controller: None detected
MAC Address hash: 66f9e818a6383163f4d98e7184378c295656f724
Storage:
Disk serial number hash: 64c38149
Number of SSDs: 1
SSD sizes: 512G
Number of HDDs: 0
Number of removable drives: 0

These are all my specs. Hope someone can help fix my issue.

your craptop has no deticatet gpü and is not designed for gaming

Originally posted by Hennix:

your craptop has no deticatet gpü and is not designed for gaming

Ik but games still work just fine on it except for those 3

The lego games he mentioned aren't new, or terribly demanding. Yeag IGPs suck, but no reason to pretend they're worse than they are. Are suggest they can't run a particular game if they can. Even if it's worse than you woukd care for.

At any rate OP just to be certain you can look up on youtube a game's title plus Intel UHD 620 and usually get an idea how well a game will run. Or run at all. Lots of people push the limits of their non-gaming laptops like yours, so plenty of examples to confirn if and how well.

I might try updating the drivers, or find any guides focusing on the lego games on an Intel UHD 620.

im continuously getting sync error messages and cant play any games
never had any issues and running a gaming pc

Originally posted by Lystent:

Cloud-sync is a usual culprit in my experience; I'd guess see if it is trying to do that (for any of the titles in your library, I might add).

is there a solution to this error
this is what is occurring for me. all games stating Cloud Sync Error

Originally posted by TX_VagaBonD78:

im continuously getting sync error messages and cant play any games
never had any issues and running a gaming pc

It's bad etiquette to hijack threads.

Although i ignore cloud sync errors. They'll sync later, the important data is usually on the system I'm using anyway.

That happened to me a lot on Win 7. I'd have to go to "running processes" and stop the game, and start it again and it worked. Haven't had the issue since i upgraded.

Originally posted by xBCxRangers:

That happened to me a lot on Win 7. I'd have to go to "running processes" and stop the game, and start it again and it worked. Haven't had the issue since i upgraded.

Praise Gaben!